Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Antonette Tijerina

Oak Harbor

Summary

Dynamic and client-focused insurance agent with a proven track record at Aaron Grob Agency Inc. Excels in customer service and policy writing, leveraging professionalism and critical thinking to enhance client relations and boost policy renewals. Skilled in relationship building and insurance coverage verification, consistently achieving high customer satisfaction and referral rates. Knowledgeable with a comprehensive background in insurance sales and client relationship management, demonstrating success in developing tailored insurance solutions and efficiently handling policy administration. Professional insurance specialist with a track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in achieving organizational goals. Skilled in sales strategies, policy analysis, and client advisory services.

Overview

7
7
years of professional experience

Work History

Insurance Agent

WELTY FINANCIAL SERVICES
04.2025 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Worked closely with other team members to optimize sales strategies and achieve regional goals.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.

Insurance Agent

Aaron Grob Agency Inc.
06.2018 - 03.2025
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.

Education

General Education -

Porterville High School

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales
  • Customer follow-up
  • Client relations
  • New client acquisition
  • Policy writing
  • Upselling
  • Leads prospecting
  • Relationship building
  • Critical thinking
  • Property and casualty insurance
  • New agent training
  • Policy changes
  • Customer referrals
  • Billing inquiries
  • Insurance coverage verification

Languages

Spanish
Native or Bilingual

Timeline

Insurance Agent

WELTY FINANCIAL SERVICES
04.2025 - Current

Insurance Agent

Aaron Grob Agency Inc.
06.2018 - 03.2025

General Education -

Porterville High School
Antonette Tijerina