Antonia Bassi
Carlsbad,CA
Summary
Hardworking and enthusiastic server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Le Papagayo
01.2024 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Implement effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Address customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
Server
Haleiwa Joes
11.2022 - 12.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Checked guests' identification before serving alcoholic beverages.
Server
Postcards Restaurant
08.2020 - 10.2022
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Skills
- High Energy and Stamina
- Reliable and Responsible
- Allergy awareness
- Memory retention
- Sales Techniques
- Exceptional customer service
Languages
Spanish
Professional Working
Timeline
Server
Le Papagayo
01.2024 - Current
Server
Haleiwa Joes
11.2022 - 12.2023
Server
Postcards Restaurant
08.2020 - 10.2022
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