Antonia Bassi
Summary
Hardworking and enthusiastic server with 8+ years of experience in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
Work History
Server
Le Papagayo
Carlsbad, CA
01.2024 - Current
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Work with Aloha POS system to place orders, manage bills, and handle complimentary items.
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Haleiwa Joes
11.2022 - 12.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Checked guests' identification before serving alcoholic beverages.
Server
Postcards Restaurant
08.2020 - 10.2022
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
Server
Hideaways Bar And Grill
02.2016 - 03.2020
- Trained multiple co-workers with efficient serving techniques.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
Skills
- High Energy and Stamina
- Reliable and Responsible
- Allergy awareness
- Memory retention
- Sales Techniques
- Exceptional customer service
Languages
Spanish
Professional Working
Timeline
Server
Le Papagayo
01.2024 - Current
Server
Haleiwa Joes
11.2022 - 12.2023
Server
Postcards Restaurant
08.2020 - 10.2022
Server
Hideaways Bar And Grill
02.2016 - 03.2020