Antonio Calvo
Tampa,USA
Summary
Dedicated pre-nursing student with hands-on experience in fast-paced healthcare environments and customer service. Proven ability to manage front desk operations in urgent care settings, demonstrating strong organizational and communication skills. Experienced in specialty sales at Target, with a focus on customer satisfaction and attention to detail. Eager to apply a solid foundation in patient care and administrative support while bringing commitment to excellence and a passion for healthcare.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
MD Now Urgent Care
Tampa, USA
01.2024 - Current
- Greeted customers warmly and made them feel welcome
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
- Assisted with scheduling appointments for clients and visitors
- Managed incoming and outgoing mail, courier services, faxes and other correspondence
- Performed data entry into computer systems to maintain accurate records of patient information
- Handled cash transactions accurately, balancing the register at the end of each shift
- Processed payments from patients using a variety of payment methods including credit cards, checks and money orders
Front Desk Receptionist
MedExpress Urgent Care
Tampa, USA
10.2023 - 01.2024
- Greeted customers warmly and made them feel welcome
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
- Assisted with scheduling appointments for clients and visitors
- Managed incoming and outgoing mail, courier services, faxes and other correspondence
- Maintained an organized reception area and ensured that all guests were attended to promptly
Specialty Sales Consultant
Target
Tampa, USA
11.2022 - 10.2023
- Provided customers with product information and advice to ensure successful purchase decisions
- Developed customer relationships by providing personalized service, responding to inquiries, and addressing complaints
- Assisted in the development of sales plans and strategies to increase profitability
- Maintained accurate records of all sales transactions for future reference
- Monitored stock levels and communicated inventory needs to management team
Education
Bachelor of Science - Health Sciences
University of South Florida
Tampa, FL05-2025
High School Diploma -
Tampa Catholic High School
Tampa, FL05.2022
Skills
- Customer Service
- Office Organization
- Front Office Management
- Guest Relations
- Appointment Confirmation
- Call Routing
- Scheduling
- Determined
- Punctual
- Cash Register Operation
- Product Merchandising
- Sales Promotion
- Positive and Professional
Certification
- Basic Life Support Certification
Affiliations
- Active Member of Sigma Chi Fraternity
Timeline
Front Desk Receptionist
MD Now Urgent Care
01.2024 - Current
Front Desk Receptionist
MedExpress Urgent Care
10.2023 - 01.2024
Specialty Sales Consultant
Target
11.2022 - 10.2023
Bachelor of Science - Health Sciences
University of South Florida
High School Diploma -
Tampa Catholic High School