Antonio Carapia
Summary
Im an accomplished person, from the age of 15 I started working in a metal factory, were I learned many skills such as organization, Osha compliance, Forklift skills and by the age of 16 and 17 I was Doing Deliveries from Sherenville Indiana, all the way to Springfield Illinois and Michigan State. Then when I quit my job I got a Job as a Casher at Charleys Philly Cheese Steak as part time employee during my high school year. Not long after I joined, I got transfer to Orland Hills Illinois for a grand opening of a store, they really liked me and said they would give assistant manager if I stayed, In which I did. 2 months after that, a location in aurora was looking for a temporary manager in which I was offered the position and I took it. I stayed there till the end of February where I got Transfer to my home location(Lansing). There I worked with a manager named Ella, unfortunately I found out she was stealing money from employees and I reported her to Corporate manager in which she got terminated and they placed a new manager there and I got transferd to my home location as a manager in which after a long time with the company, I realized that it was time to start my career and a diesel mechanic so I put in my notice for July 1st
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Charleys Philly Cheese Steak
03.2024 - 07.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Manager
Charleys Philly Cheese Steak
02.2024 - 03.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
Manager
Charleys Philly Cheese Steak
12.2023 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Assistant Manager
Charleys Philly Cheese Steak
10.2023 - 12.2023
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Cashier
Charleys Philly Cheese Steak
08.2023 - 10.2023
- Operated cash register for cash, check, and credit card transactions
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Warehouse Worker
Pro Fab Sheet Metal
02.2021 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
Education
High School Diploma -
Thornton Fractional South High School
18500 Burnham Ave05.2024
Auto Tech Technician - Automotive Mechanics
Center For Alternative Learning
1601 Wentworth Ave, Lansing, IL05.2024
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Strategic Planning
- Negotiation
Certification
Osha Certification
ServSafe Certification
Languages
English
Full Professional
Spanish
Full Professional
Vietnamese
Elementary
Timeline
Manager
Charleys Philly Cheese Steak
03.2024 - 07.2024
Manager
Charleys Philly Cheese Steak
02.2024 - 03.2024
Manager
Charleys Philly Cheese Steak
12.2023 - 02.2024
Assistant Manager
Charleys Philly Cheese Steak
10.2023 - 12.2023
Cashier
Charleys Philly Cheese Steak
08.2023 - 10.2023
Warehouse Worker
Pro Fab Sheet Metal
02.2021 - 08.2023
High School Diploma -
Thornton Fractional South High School
Auto Tech Technician - Automotive Mechanics
Center For Alternative Learning