Antonio Fontanilla
Fife,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Patient Care Coordinator
Revibe Mens Health
Federal Way, WA
10.2022 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Delivered excellent patient experiences and direct care.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Greeted and assisted patients with check-in procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Provided excellent customer service to patients and medical staff.
- Resolved customer complaints using established follow-up procedures.
- Worked with patients to schedule tests and procedures.
Sortation Associate
Amazon
Fife, WA
01.2023 - 04.2023
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Informed management immediately of sorting issues, conveyor problems and safety concerns.
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
Medical Assistant
Innovative Mens Health
Federal Way, WA
09.2012 - 10.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Education
Certificate - Medical Assistant
Pima Medical Institute
Seattle, WA02.2012
High School -
Cleveland High School
Seattle, WA06.2010
Skills
- Patient Flow Management
- Office Administration
- Patient Care
- Documentation
- Multitasking Ability
- Patient Care Coordination
- Organizational Standards
- Payment Collection
- Patient Relations
- Appointment Scheduling
- Customer Service
- Healthcare Operations
Timeline
Sortation Associate
Amazon
01.2023 - 04.2023
Patient Care Coordinator
Revibe Mens Health
10.2022 - Current
Medical Assistant
Innovative Mens Health
09.2012 - 10.2022
Certificate - Medical Assistant
Pima Medical Institute
High School -
Cleveland High School