Antonio Fontanilla
Fife,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Patient Care Coordinator
Revibe Mens Health
10.2022 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Delivered excellent patient experiences and direct care.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Greeted and assisted patients with check-in procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Provided excellent customer service to patients and medical staff.
- Resolved customer complaints using established follow-up procedures.
- Worked with patients to schedule tests and procedures.
Sortation Associate
Amazon
01.2023 - 04.2023
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Informed management immediately of sorting issues, conveyor problems and safety concerns.
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
Medical Assistant
Innovative Mens Health
09.2012 - 10.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Education
Certificate - Medical Assistant
Pima Medical Institute
Seattle, WA02.2012
High School -
Cleveland High School
Seattle, WA06.2010
Skills
- Patient Flow Management
- Office Administration
- Patient Care
- Documentation
- Multitasking Ability
- Patient Care Coordination
- Organizational Standards
- Payment Collection
- Patient Relations
- Appointment Scheduling
- Customer Service
- Healthcare Operations
Timeline
Sortation Associate
Amazon
01.2023 - 04.2023
Patient Care Coordinator
Revibe Mens Health
10.2022 - Current
Medical Assistant
Innovative Mens Health
09.2012 - 10.2022
Certificate - Medical Assistant
Pima Medical Institute
High School -
Cleveland High School
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