Summary
Work History
Education
Skills
Timeline
Generic

Antonio García Trujillo

Miami

Summary

Dynamic and results-driven professional with a strong background in asset protection at Macy's. Proven expertise in CCTV monitoring and incident reporting, leading to significant reductions in loss prevention incidents. Known for integrity and trustworthiness, I excel in developing training programs that enhance team performance and operational efficiency.

Work History

Asset Protection Detective

Macy's
Miami, FL
2022 - 2026
  • Conducted thorough investigations to identify theft patterns and reduce loss prevention incidents.
  • Collaborated with law enforcement to apprehend suspects and gather evidence for cases.
  • Analyzed surveillance footage to detect suspicious activities and support investigations.
  • Developed training programs for staff on asset protection protocols and loss prevention strategies.
  • Implemented security measures that enhanced store safety and reduced shrinkage rates significantly.

Restaurant Waiter

Party Cake Bakery
Miami, FL
2021 - 2022
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Processed payments accurately and handled cash register transactions with care.
  • Implemented feedback mechanisms to improve customer satisfaction levels consistently.
  • Assisted in inventory management by tracking supplies and placing orders as needed.

Assistant Manager

ACCORD Hotel
Havana
2015 - 2019
  • Assisted in managing daily hotel operations, ensuring seamless guest experiences and service quality.
  • Coordinated staff scheduling to optimize coverage during peak hours, enhancing operational efficiency.
  • Developed training materials for new employees, fostering a knowledgeable and customer-focused team.
  • Implemented feedback mechanisms for guests, driving continuous improvement in service delivery.

Restaurant Waiter

Accor Hotels
Havana
2012 - 2015

Lifeguard

MINSAP
Havana
1996 - 2011
  • Monitored pool areas to ensure safety and compliance with regulations.
  • Responded swiftly to emergencies, providing first aid and CPR as needed.
  • Conducted routine safety inspections of facilities and equipment to maintain operational standards.
  • Trained and mentored junior lifeguards in emergency response protocols and safety procedures.

Education

Hospitality And Tourism School
Havana

Lifeguard School
Havana
07.1997

Bachelor of Science -

Higher Pedagogical Institute
Havana
06.1995

Skills

Integrity and trustworthiness

CCTV monitoring

Incident reporting

Surveillance techniques

Physical security measures

Timeline

Asset Protection Detective

Macy's
2022 - 2026

Restaurant Waiter

Party Cake Bakery
2021 - 2022

Assistant Manager

ACCORD Hotel
2015 - 2019

Restaurant Waiter

Accor Hotels
2012 - 2015

Lifeguard

MINSAP
1996 - 2011

Hospitality And Tourism School

Lifeguard School

Bachelor of Science -

Higher Pedagogical Institute

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Antonio García Trujillo