Antonio Gutierrez Galan
Sylmar,CA
Summary
Detail-oriented register clerk, professional reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Customer Service Associate
Warehouse Shoe Sale
San Fernando, CA
02.2016 - 12.2018
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Consulted with customers regarding needs and addressed concerns.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Cashier Clerk
Ride Aid Pharmacy
Pacoima, CA
12.2019 - 10.2021
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Also has the opportunity to work in the pharmacy and helped them with allot of medication preparation.
- NExtgen usage all the time, to know we are giving out the right medication to the right patient
Patient Registration Clerk
Northeast Valley Health
Pacoima, CA
10.2021 - Current
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Registered patients using proper data entry procedures. Nextgen, medical records and immunization records.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Sylmar Charter High School
Sylmar, CA06.2015
Some College (No Degree) - General Studies
Los Angeles Mission College
Sylmar, CAAssociate of Science - LVN
Concord
North Hollywood, CASkills
- Insurance Verification
- Verbal and Written Communication5
- Multitasking and Prioritization
- Reliable & Trustworthy
- Friendly, Positive Attitude
- Critical Thinking
- Good Work Ethic
Timeline
Patient Registration Clerk
Northeast Valley Health
10.2021 - Current
Cashier Clerk
Ride Aid Pharmacy
12.2019 - 10.2021
Customer Service Associate
Warehouse Shoe Sale
02.2016 - 12.2018
High School Diploma -
Sylmar Charter High School
Some College (No Degree) - General Studies
Los Angeles Mission College
Associate of Science - LVN
Concord
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