Summary
Work History
Education
Skills
Timeline
Generic

Antonio Izquierdo

Miami,FL

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Work History

Sales Associate

Macys
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Sales Associate

Cricket Wireless
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Assistant Manager

AutoZone
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Marine Corps

Deparment Of Defense
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
  • Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
  • Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
  • Operated surveillance equipment, video recorders and computers to monitor activities within facility.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Patched software and installed new versions to eliminate security problems and protect data.

Call Center Representative

Alorica
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Education

High School -

Doral Performing Arts Academy

Skills

  • Cash handling
  • Sales strategies
  • Customer service
  • Inventory management
  • Technical support
  • Network troubleshooting
  • Software installation
  • Information security
  • Software implementation
  • Technical issue analysis
  • System maintenance

Timeline

Sales Associate

Macys

Sales Associate

Cricket Wireless

Assistant Manager

AutoZone

Marine Corps

Deparment Of Defense

Call Center Representative

Alorica

High School -

Doral Performing Arts Academy

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Antonio Izquierdo