Antonio Mcintyre
Rochester,New York
Summary
Dynamic Outreach Specialist with a proven track record of fostering community engagement and enhancing client satisfaction during tenure at City of Rochester. Excelled in building partnerships and leveraging Salesforce for data-driven outreach strategies. Skilled in crisis management and exceptional communication, achieving significant improvements in community relations and project outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Outreach Specialist
City of Rochester
11.2021 - 03.2023
- Networked across [Location] to build new connections and make initial contacts with prospects.
- Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
- Represented organization at industry conferences by manning booths and giving polished presentations.
- Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
- Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
- Improved overall client satisfaction with timely follow-ups, diligent communication, and attentive problem-solving skills.
Independent Contractor
LaserShip
04.2020 - 10.2021
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Education
GED -
Franklin High School
Rochester, NY02.2001
Skills
- Community Events
- Data Analysis
- Project Outreach Plans
- Salesforce
- Crisis Management
- Community Relations
- Exceptional communication
- Community Engagement
- Collaboration and Teamwork
- Crisis Intervention
- Community Outreach Programs
- Pre-Trip Inspections
- Equipment maintenance understanding
- Proper lifting techniques
- Defensive Driving Techniques
- Accident prevention strategies
- Adaptable to Changing Conditions
- DOT Regulations Compliance
- Post-trip evaluations
- Backing and maneuvering expertise
- Safe Driving
- Time Management
Certification
- Passenger Endorsement (P) - New York State Department of Motor Vehicles.
- Commercial Driver's License (CDL) - New York State Department of Motor Vehicles.
- Hours of Service Compliance Training – Federal Motor Carrier Safety Administration.
- Air Brake Restriction Removal - New York State Department of Motor Vehicles.
- School Bus Endorsement (S) - New York State Department of Motor Vehicles.
- Entry-Level Driver Training Certification (ELDT) – Federal Motor Carrier Safety Administration.
Timeline
Outreach Specialist
City of Rochester
11.2021 - 03.2023
Independent Contractor
LaserShip
04.2020 - 10.2021
GED -
Franklin High School