Antonio Moyet
Lancaster,PA
Summary
Dynamic Support Technician with a proven track record at Urban Outfitters, excelling in issue resolution and technical support. Expert in repairing equipment and implementing preventive maintenance procedures, significantly reducing downtime costs. Adept at training users, fostering a collaborative environment, and ensuring seamless operations through effective communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Support Technician
Urban Oufitters
Gap, PA
06.2023 - Current
- Coordinated with vendors to resolve equipment malfunctions quickly and efficiently, reducing downtime costs.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Trained users on how to operate components and systems.
- Developed and implemented preventive maintenance procedures.
- Managed inventory of hardware components for timely replacement or repair as needed.
Order Selector, Warehouse Worker and Custodian
Mendez & Company
Guaynabo Puerto Rico
02.2019 - 04.2023
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
- Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
- Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.
Education
High School Diploma -
Republic of Costa Rica Professional Higher School
Caguas, PR06-2013
Skills
- Issue resolution
- Repair expertise
- Technical support background
- Warehouse experience
- Load & unload trucks
- Electric Pallet Rider & Manual
- Stand Up Forklift
- Seat Forklift
- High Rich Lift
- Cherry Picker
- Osha Standars
Timeline
Support Technician
Urban Oufitters
06.2023 - Current
Order Selector, Warehouse Worker and Custodian
Mendez & Company
02.2019 - 04.2023
High School Diploma -
Republic of Costa Rica Professional Higher School