Antonio Perez
Lewisville,TX
Summary
Hardworking Account Manager with 4 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
6
6
years of professional experience
Work History
Account Manager
BrightView Landscape
Grapevine, TX
05.2021 - 04.2024
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Negotiated contracts with clients to maximize profitability.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Maintained accurate records of all customer interactions in the CRM system.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Renewed existing accounts by cementing trusting relationships with customers.
- Negotiated contracts and closed agreements to maximize profits.
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
- Motivated and worked with onboarding team members to successfully integrate new employees into organization.
- Listened to customer needs to identify and recommend best products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Irrigation Sales Account Manager
SiteOne
Dallas, TX
08.2020 - 04.2021
- Coordinated with other departments regarding order status updates and delivery schedules.
- Reviewed purchase orders from clients to confirm accuracy of information prior to processing orders.
- Built strong relationships with clients by providing exceptional customer service.
- Managed accounts to ensure customer satisfaction and account retention.
- Resolved customer inquiries promptly and efficiently while maintaining high levels of customer satisfaction.
- Provided training support for new team members on best practices in sales processes and techniques.
Account Manager
Aalc
Lewisville, TX
11.2019 - 07.2020
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner!
Production Manager
Aalc
Lewisville, TX
03.2019 - 10.2019
- Identified opportunities for improvement in workflow design and implementation.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Coordinated with suppliers to ensure timely delivery of materials and components.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
Crew Leader
Aalc
Lewisville, TX
04.2018 - 03.2019
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Organized crew placement per job function when assigning work.
- Mentored newly hired crew members to prepare each for job roles.
- Monitored task completion to meet company standards for performance.
- Performed demanding physical work over extended periods and modeled positive attitude.
Education
High School Diploma -
Lewisville High School
Lewisville 06-2016
Skills
- Vendor Relations
- Account development
- Project Management
- Customer Service
- Schedule Management
- Contract Negotiation
- Client Relationship Management
- Customer training
- Team Training
- Account Management
- Complaint Management
- Relationship building and management
- Revenue retention
- Overcoming Objections
- Community involvement
- CRM Software
- Employee Mentoring
- Client Development
- Performance Tracking
- Sales force training
- Payment collecting
Accomplishments
- Senior production manager award for "Strong Leadership "
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Account Manager
BrightView Landscape
05.2021 - 04.2024
Irrigation Sales Account Manager
SiteOne
08.2020 - 04.2021
Account Manager
Aalc
11.2019 - 07.2020
Production Manager
Aalc
03.2019 - 10.2019
Crew Leader
Aalc
04.2018 - 03.2019
High School Diploma -
Lewisville High School