Antonio Socheata
Newport News,VA
Overview
11
11
years of professional experience
Work History
Sales Support Representative
Ferguson Enterprises
01.2022 - Current
- Work together with sales associates to supports customers’ needs by determining the best products and solutions
- Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders
- Coordinate deliveries on behalf of customers
- Answer sales calls for general information, addressing and resolving customer concerns or questions
- Ability to effectively use customer relationship management (CRM) system and phone system
Auto insurance sales
Allstate
10.2021 - 01.2022
- Calling, presenting, and selling Allstate insurance products and services
- Develop leads, schedule appointments, identify customer needs and make appropriate products and services
- Establish client relationships and follow-up with customers as needed
- Use a customer focused, needs based review process to educate customers about insurance options
Life Insurance Sales Agent
American Income Life
11.2020 - 03.2021
- Make phone calls, build rapport, and set appointments with potential clients
- Make presentation to clients following script and enrolling clients into life insurance programs
X43 Refueler/Outside Machinist
Huntington Ingalls Industries Newport News Shipyard
02.2018 - 05.2020
- Installing, grooming, and testing ship’s major mechanical components and systems
Maintenance Assistant
River Mews Apartments
04.2016 - 02.2018
- Prepare vacant apartments for occupancy; ensure repairs are completed correctly and on schedule; prioritize quick delivery of sparkling units ready for occupancy
- Under the supervision of the Maintenance Supervisor, diagnose and perform minor or routine repairs of electrical, plumbing, carpentry, flooring, gutters, and external and internal lighting
- Demonstrate superior customer service to help set our community apart from our competition
Assistant Business Unit Supervisor – Park Operations
05.2013 - 04.2016
- Engage, lead, coach, evaluate and discipline team to perform to company standards and department objectives
- Manage daily labor and check to ensure we stayed within the daily budget at the end of the day
- Ensure all standard operating procedure are followed, Ensure World Class Service, and Team Member safety
- Provide Team Member Training
- Ensure all training documentation, audits, and evaluations are complete and turned in in a timely manner
- Conduct daily Team Member performance tracking
- Solving guest issues when they arise
- Ensure all rides in my area are operating properly
- Ensure cleanliness of my area
- Oversee the staffing of my area throughout the day and fixing it when needed
- Adjust schedules when needed
- Ensured all team members’ timecards are correct at the end of the night
Education
High School Diploma -
Denbigh High School
Newport News, VA06.2010
Skills
- Goal-oriented mindset
- Strong negotiation
- Sales strategy development
- Salesforce proficiency
- Customer Order Management
- Customer Needs Assessment
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Timeline
Sales Support Representative
Ferguson Enterprises
01.2022 - Current
Auto insurance sales
Allstate
10.2021 - 01.2022
Life Insurance Sales Agent
American Income Life
11.2020 - 03.2021
X43 Refueler/Outside Machinist
Huntington Ingalls Industries Newport News Shipyard
02.2018 - 05.2020
Maintenance Assistant
River Mews Apartments
04.2016 - 02.2018
Assistant Business Unit Supervisor – Park Operations
05.2013 - 04.2016
High School Diploma -
Denbigh High School