Summary
Work History
Education
Skills
Timeline
Generic

Antonio Taylor

Kennesaw,GA

Summary

Dynamic professional with a proven track record in customer service and sales, notably at Bose Corporation US. Excelled in relationship building and problem-solving, boosting sales and customer loyalty through effective strategies and teamwork. Demonstrated outstanding time management and people skills, exceeding targets and fostering team development.

Work History

Sales Associate

Hereafter Roofing and Remodeling
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.

Customer Service Representative

Time Warner Cable
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Sales Associate

Bose Corporation US
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Implemented effective sales strategies to maximize revenue generation.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Coached new hires on sales techniques, contributing to their development as successful team members.

Education

Business Management

Richland Northeast High School
Columbia, SC
08.2007

Skills

Customer Service

Teamwork and Collaboration

Time Management

Problem-solving skills

Multi-tasking strength

Excellent people skills

Relationship Building

Outgoing Personality

Timeline

Sales Associate

Hereafter Roofing and Remodeling

Customer Service Representative

Time Warner Cable

Sales Associate

Bose Corporation US

Business Management

Richland Northeast High School
Antonio Taylor