Antonio Vazquez
Happy valley,Oregon
Summary
Dynamic sales professional with a proven track record at JCPenney Jewelry Store, excelling in customer service and relationship building. Adept at strategic planning and inventory management, I consistently enhanced customer satisfaction and drove sales growth. Recognized for attention to detail and efficiency, I thrive in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate
JCPenney Jewelry Store
Happy Valley, Oregon
03.2021 - Current
- Assisted customers in selecting jewelry that met their preferences and needs.
- Greeted customers and provided excellent customer service.
- Cultivated customer relationships through attentive service and consistent follow-ups.
- Demonstrated product knowledge to answer customer questions and inquiries.
- Educated clients on jewelry care and maintenance best practices.
- Processed sales transactions accurately using point-of-sale systems.
- Organized displays to improve product visibility and attract customer interest.
- Managed inventory levels to ensure stock availability and timely reordering.
- Received inventory shipments and stocked shelves with merchandise.
- Compiled daily sales reports for management to inform decision-making.
- Attended regular staff meetings to share ideas for improving store operations.
Packing, Shipping
Columbia Sportswear
Portland, Oregon
08.2022 - 02.2025
- Packaged products for shipping, ensuring accuracy and timely delivery.
- Ensured packaging met quality standards by cross-referencing items with orders.
- Removed defective products from shipments to maintain quality standards.
- Trained new associates on packing procedures and equipment use to enhance team efficiency.
- Followed safety and quality protocols, and lean processes to minimize accidents.
- Maintained a clean and safe work environment in compliance with company policies.
- Reported defective materials to department supervisors for immediate remediation.
Sales Associate
Dicks Sporing Goods
Happy Valley, Oregon
06.2023 - 11.2024
- Processed sales transactions accurately and efficiently at the register.
- Collaborated with team members to exceed daily sales goals through strategic planning and teamwork.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted customers in locating products, addressing inquiries, and providing tailored product advice to improve satisfaction.
- Educated customers on current promotions and loyalty programs offered in-store.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Maintained organized store displays to enhance product visibility and customer experience.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Store Manager
Grocery Outlet #27
Portland, OR
03.2013 - 08.2022
- Handled large sums of money and prepared checks for bank deposits, ensuring financial integrity.
- Processed daily sales reports and entered data into company database to ensure accurate financial tracking.
- Revised daily, monthly, and yearly sales analysis to support data-driven decision-making.
- Increased customer satisfaction by maximizing performance in customer service.
- Hired, recruited and trained quality employees.
- Managed freight and merchandising operations across various departments.
- Created labor estimates and prepared timesheets.
- Leadership - Advertising campaigns, event planner and coordinator.
- Oregon labor law renewal and training in Safety work environment - OSHA Trained future employees.
Education
Bachelor's Degree -
Chemeketa Community College
Salem, OR01-2001
Skills
- Customer service
- Store management
- Attention to detail
- Time management
- Organizational skills
- Efficiency
- Dependability
- Prioritization
- Punctuality
- Cleanliness
- Problem solving
- Negotiation
- Adaptability
- Interpersonal skills
- Relationship building
- Work ethic
- Strategic thinking
- Creativity
- Strategic planning
- Transportation logistics
Languages
English
Professional
Spanish
Professional
Certification
5 star customer service satisfaction
Timeline
Sales Associate
Dicks Sporing Goods
06.2023 - 11.2024
Packing, Shipping
Columbia Sportswear
08.2022 - 02.2025
Sales Associate
JCPenney Jewelry Store
03.2021 - Current
Store Manager
Grocery Outlet #27
03.2013 - 08.2022
Bachelor's Degree -
Chemeketa Community College