Customer-focused professional offering strong customer service experience. Stays on top of fast-paced work by diligently completing tasks and seeking opportunities to help others. Maintains strict compliance with health and safety requirements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Valet Parking Supervisor
Legacy Parking
Coral Gables, FL
11.2023 - Current
Communicated effectively with customers regarding their vehicles, parking fees.
Supervised valet staff, ensuring all tasks were completed in a timely and efficient manner.
Resolved customer complaints in a professional and courteous manner.
Safely drove a variety of vehicle makes and models including luxury cars, vans, SUVs.
Managed cash transactions accurately and efficiently.
Assisted customers in loading and unloading luggage.
Boat Driver
Miami Boat Now
Miami, FL
06.2022 - Current
Managed onboard supplies such as food, water, and fuel, ensuring that adequate amounts were available for each trip.
Operated boats for recreational and commercial purposes in a variety of settings.
Maintained the safety and security of passengers, cargo, and crew members aboard vessels.
Provided passengers with a comfortable and enjoyable experience.
Ensured that passengers had life jackets and other necessary safety gear prior to departure.
Performed CPR and first aid when necessary according to established protocols.
Valet Attendant Supervisor
Intercontinental Hotel
Miami, FL
02.2020 - 06.2023
Respond quickly to emergency situations involving customers or their vehicles.
Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
Supervise and direct valet attendants to ensure efficient service delivery and customer satisfaction.