Antonio Jose Avila
Miami,FL
Summary
Customer-focused professional offering strong customer service experience. Stays on top of fast-paced work by diligently completing tasks and seeking opportunities to help others. Maintains strict compliance with health and safety requirements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Valet Parking Supervisor
Legacy Parking
Coral Gables, FL
11.2023 - Current
- Communicated effectively with customers regarding their vehicles, parking fees.
- Supervised valet staff, ensuring all tasks were completed in a timely and efficient manner.
- Resolved customer complaints in a professional and courteous manner.
- Safely drove a variety of vehicle makes and models including luxury cars, vans, SUVs.
- Managed cash transactions accurately and efficiently.
- Assisted customers in loading and unloading luggage.
Boat Driver
Miami Boat Now
Miami, FL
06.2022 - Current
- Managed onboard supplies such as food, water, and fuel, ensuring that adequate amounts were available for each trip.
- Operated boats for recreational and commercial purposes in a variety of settings.
- Maintained the safety and security of passengers, cargo, and crew members aboard vessels.
- Provided passengers with a comfortable and enjoyable experience.
- Ensured that passengers had life jackets and other necessary safety gear prior to departure.
- Performed CPR and first aid when necessary according to established protocols.
Valet Attendant Supervisor
Intercontinental Hotel
Miami, FL
02.2020 - 06.2023
- Respond quickly to emergency situations involving customers or their vehicles.
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Supervise and direct valet attendants to ensure efficient service delivery and customer satisfaction.
Education
High School Diploma -
Linajanzo
Venezuela08-2015
Skills
- Guest Assistance
- Customer service and support
- Stress Tolerance
- Valid Driver's License
- Cash handling experience
- Teamwork and Collaboration
- Marine safety procedures
- Professional Appearance
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- First Aid & CPR
- Personal survival techniques
- Personal safety & social reponsabilities
- Basic firefighting
Timeline
Valet Parking Supervisor
Legacy Parking
11.2023 - Current
Boat Driver
Miami Boat Now
06.2022 - Current
Valet Attendant Supervisor
Intercontinental Hotel
02.2020 - 06.2023
High School Diploma -
Linajanzo
- First Aid & CPR
- Personal survival techniques
- Personal safety & social reponsabilities
- Basic firefighting
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