Antony Stuckert
Big Spring,Texas
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and loyalty at Delek US. Excelled in problem-solving and teamwork, significantly contributing to store maintenance and customer service excellence. Demonstrated reliability in high-stress situations, leveraging POS system expertise and empathy to exceed sales targets and foster customer rapport.
Overview
12
12
years of professional experience
Work History
Sales Associate
Delek US
Big Spring, TX
05.2012 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Big Spring High School
Big Spring, TXSkills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Store maintenance
- Cash Handling
- Reliability and punctuality
- POS System Operation
- Customer Assistance
- Patience and Empathy
- Positive Attitude
Timeline
Sales Associate
Delek US
05.2012 - Current
High School Diploma -
Big Spring High School