Antony Stuckert
Big Spring,Texas
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and loyalty at Delek US. Excelled in problem-solving and teamwork, significantly contributing to store maintenance and customer service excellence. Demonstrated reliability in high-stress situations, leveraging POS system expertise and empathy to exceed sales targets and foster customer rapport.
Overview
12
12
years of professional experience
Work History
Sales Associate
Delek US
05.2012 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Big Spring High School
Big Spring, TXSkills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Store maintenance
- Cash Handling
- Reliability and punctuality
- POS System Operation
- Customer Assistance
- Patience and Empathy
- Positive Attitude
Timeline
Sales Associate
Delek US
05.2012 - Current
High School Diploma -
Big Spring High School