Antwan Wordlaw
South Bend,IN
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Coast 2 Coast
10.2022 - 03.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Warehouse Associate
American Signature Furniture
12.2020 - 10.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assisted in reducing product damage by properly handling and storing materials.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
No Degree - Tourism And Hospitality Management
Indiana University, Purdue University Indianapolis
Indianapolis, INSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Reliable and punctual
- Goal oriented
- Cash handling
- Outgoing personality
- Conflict resolution
- Sales expertise
- Product sales
Languages
Spanish
Limited Working
Irish
Limited Working
Portuguese
Limited Working
Timeline
Sales Associate
Coast 2 Coast
10.2022 - 03.2025
Warehouse Associate
American Signature Furniture
12.2020 - 10.2022
No Degree - Tourism And Hospitality Management
Indiana University, Purdue University Indianapolis
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