Cashier Team Lead
SUBWAY®Restaurants
Smyrna, TN
2019 - 2021
- Supervised cash handling processes, ensuring accuracy and adherence to company policies.
- Trained new team members on operational procedures and customer service standards.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Assisted in scheduling staff shifts to maintain optimal coverage during peak hours.
- Developed employee performance metrics to improve service delivery and teamwork.
- Implemented training programs that enhanced team efficiency and customer satisfaction scores.
- Led daily operational meetings to communicate goals, address challenges, and foster collaboration.