Anup Pradhan
McKinney,TX
Summary
Dynamic sales professional with a proven track record at Toyota Of Plano, excelling in online sales strategy and customer relationship management. Adept at fostering relationships and driving e-commerce marketing initiatives, I consistently enhance client satisfaction and achieve sales growth through innovative solutions and exceptional service. I am passionate about fostering a motivated work environment that prioritizes safety and efficiency while achieving business objectives.
Overview
17
17
years of professional experience
Work History
Internet Sales
Toyota Of Plano
Plano, TX
06.2020 - 08.2023
- Developed and implemented online sales strategies for targeted customer segments.
- Managed customer relationship management systems to enhance user experience.
- Collaborated with cross-functional teams to improve product listings and descriptions.
- Resolved customer inquiries through email and chat channels promptly and professionally.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Developed and implemented strategies for increasing internet sales volume.
Finance Manager
Toyota Of Plano
Plano, TX
03.2020 - 06.2020
- Established relationships with banking partners to secure favorable terms on financing arrangements.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Promoted finance products to customers and sales force to increase penetration.
Salesperson
Toyota Of Plano
Plano, TX
05.2006 - 03.2020
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Conducted product demonstrations to highlight features and benefits of vehicles.
- Assisted customers in selecting vehicles based on their needs and preferences.
- Managed inventory levels to ensure availability of popular vehicle models.
- Collaborated with finance team to facilitate customer loan and leasing options.
- Developed strong relationships with clients to encourage repeat business.
- Participated in training sessions to stay updated on new products and services.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Education
Private Pilot With Instrument Rating, A&P Mechanics Training - Aviation
International Aviation And Travel Academy
Arlington, TX12-2000
Some College (No Degree) - Biology
Amrit Science College
Thamel, Kathmandu, Nepal09-1988
Skills
- Online sales strategy
- E-commerce marketing
- Financial product promotion
- Customer service excellence
- Relationship building
- Time management
- Adaptability to change
- Negotiate sales
- Problem solving
- Customer outreach
- Inventory management
- Team collaboration
- Effective communication
- Customer rapport
- Business development understanding
- Customer relationship management (CRM)
Timeline
Internet Sales
Toyota Of Plano
06.2020 - 08.2023
Finance Manager
Toyota Of Plano
03.2020 - 06.2020
Salesperson
Toyota Of Plano
05.2006 - 03.2020
Private Pilot With Instrument Rating, A&P Mechanics Training - Aviation
International Aviation And Travel Academy
Some College (No Degree) - Biology
Amrit Science College
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