Motivated Sales Manager experienced in automotive sales management and internet sales. Achieved top gross sales recognition by leading a team of six sales associates to consistently exceed performance targets through effective communication and follow-up. Focused on building strong appointment pipelines and converting leads into showroom visits to enhance customer retention and drive sales.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Internet Sales Manager
Future Honda
Citrus Heights, California
07.2026 - Current
Managed internet sales leads from inquiry to delivery, ensuring seamless transitions through appointment setting, vehicle selection, and negotiation.
Developed and maintained a robust appointment pipeline by qualifying customers, identifying needs, and effectively converting leads into showroom visits.
Responded promptly and professionally to customer inquiries across online, phone, and digital channels, ensuring consistent follow-up to enhance engagement.
Work closely with sales associates, desk management, and finance to coordinate deals and provide a seamless customer experience.
Monitor lead activity, follow-up performance, appointment results, and sales conversion metrics to support department goals...
Build long-term customer relationships through personalized communication, product knowledge, and consistent post-sale follow-up.
Sales Manager
Elk Grove Dodge Chrysler Jeep Ram Fiat
Elk Grove, CA
10.2024 - 07.2025
Top Gross Sales Manager for the duration of stay at the dealership.
Led a team of 6 sales associates to consistently meet department goals and drive sales performance.
Managed sales team operations at Elk Grove Dodge Chrysler Jeep Ram Fiat dealership.
Coached sales consultants on product knowledge, customer needs, and closing techniques.
Directed vehicle desking, pricing, and deal structuring for new and used inventory.
Sales Manager / Finance Manager
Nissan of Sacramento
Sacramento, CA
11.2019 - 10.2024
Managed sales floor operations at Nissan of Sacramento.
Coached sales consultants on dealership sales processes and customer handling.
Trained staff on CRM follow-up and lead tracking.
Coordinated new and used vehicle inventory with dealership teams.
Worked with finance staff on Nissan sales paperwork and delivery.
Internet Sales Manager
Maita Toyota
Sacramento, CA
12.2018 - 10.2019
Developed and implemented strategies for increasing internet sales volume.
Managed and monitored online marketing campaigns to ensure maximum ROI.
Managed online sales leads for Future Honda using CRM follow-up workflows.
Maintained professional communication with customers throughout the online buying process.
Internet Sales Associate
Maita Honda
Sacramento, CA
04.2018 - 12.2018
Qualified online shoppers through phone, email, and chat communication.
Responded to internet leads from Maita Honda dealership inquiries.
Scheduled showroom appointments for vehicle demonstrations and test drives.
Guided customers through Honda model features, trims, and availability.
Presented finance options and lease information during internet sales discussions.
Coordinated with sales managers on pricing, inventory, and delivery paperwork.
Updated CRM records with lead details, contact notes, and follow-up tasks.
Retail Sales Associate
Future Nissan of Roseville
Roseville, CA
07.2016 - 04.2018
Greeted customers in showroom and guided them through Nissan vehicle options.
Welcomed customers to showroom and guided them through Nissan vehicle options.
Scheduled and supported test drives for new and pre-owned vehicles.
Assisted customers in vehicle selection and purchase process. Facilitated vehicle sales by engaging with customers to understand their needs. and customer retention.
Education
Waipahu High School
Waipahu, HI
Skills
Online Sales Strategy
Lead Conversion Strategies
Sales Performance Metrics
CRM oversight
Lead Nurturing
Driving Sales
Sales leadership
Client support
Organizational Skills
Scheduling Optimization
Staff retention
Leadership
Manager Experience
Mentoring
Conflict Management
Troubleshooting mechanics
Maintenance oversight
Satisfaction enhancement
Personal Information
Title: Sales Professional & Customer Service
Driving License: Driver's License
Work Permit: Authorized to work in the US for any employer
Certification
Driver's License
ADDITIONAL INFORMATION
Title: Sales Professional & Customer Service
Driving License: Driver's License
Work Permit: Authorized to work in the US for any employer