Anuroop Bhandaal
Fresno,CA
Summary
Proactive Cashier Team Lead with extensive experience in customer service, team leadership, and cash handling. Successfully maintained service levels by working extra shifts and covering for absent employees. Skilled in POS systems, training team members, and resolving customer complaints, bringing dedication and reliability to any retail environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier Team Lead
Mountain Mikes
06.2019 - 10.2020
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Quickly and accurately counted drawers at start and end of each shift.
- Processed refunds and exchanges in accordance with company policy.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Communicated with customers and team members to solve problems.
- Learned duties for various positions and provided backup at key times.
- Restocked and organized merchandise in front lanes.
- Increased customer loyalty and retention.
- Processed both cash and card purchases and returns.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
Education
Bachelor of Science - Nursing
Unitek College
Fremont, CA05-2025
Certfication - Phlebotomy
Phlebotomy USA
Fresno, CA04-2024
High School Diploma -
Clovis North High School
Fresno, CA06-2017
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Positive Attitude
- Punctual and Reliable
- Cash Register Operation
- Cash handling expertise
- Store Opening and Closing
Certification
- These credentials, while not exclusively designed for cashiers, can enhance a cashier's skill set, making them more effective in their roles and potentially opening up opportunities for advancement within retail or customer service sectors.
- First Aid Certification - American Red Cross or St John Ambulance.
- Basic Life Support (BLS) Certification - American Heart Association.
- OSHA Certified
Languages
English
Punjabi
Limited Working
Timeline
Cashier Team Lead
Mountain Mikes
06.2019 - 10.2020
- These credentials, while not exclusively designed for cashiers, can enhance a cashier's skill set, making them more effective in their roles and potentially opening up opportunities for advancement within retail or customer service sectors.
- First Aid Certification - American Red Cross or St John Ambulance.
- Basic Life Support (BLS) Certification - American Heart Association.
- OSHA Certified
Bachelor of Science - Nursing
Unitek College
Certfication - Phlebotomy
Phlebotomy USA
High School Diploma -
Clovis North High School