AnuSaju Thomas
Mount Prospect
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS/caremark
Mount Prospect
01.2025 - Current
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Sales Manager
Reliance Nippon Life Insurance
12.2017 - 10.2024
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Identified and developed new markets for products or services.
- Developed and implemented sales strategies to increase market share.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Collaborated with marketing team to create promotional materials for target customers.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Established relationships with key clients, while maintaining existing customer base.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
Data Entry Operator
NICT Computer Education
05.2012 - 11.2017
- Maintained confidentiality of sensitive information while entering data into system.
- Assisted with research projects by gathering, analyzing, and summarizing data.
- Created spreadsheets to track customer orders and shipping information.
- Performed basic administrative duties such as filing, copying, scanning.
- Updated existing data records and deleted unnecessary files.
- Generated reports based on collected data for management review purposes.
- Maintained accurate logs of all activities performed in the course of daily work.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
Ticketing Staff Member
Sentinel Travels
01.2007 - 03.2012
- Generated daily, weekly, monthly reports on ticket sales performance.
- Maintained records of all transactions associated with ticketing services.
- Greeted customers and provided assistance with ticketing inquiries.
- Provided support for online ticket sales including troubleshooting technical issues.
- Created reports detailing customer purchases and sales data.
- Assisted in the implementation of new ticketing systems.
- Answered phone calls and emails regarding ticketing issues.
- Resolved customer complaints and refunds related to ticketing services.
Education
Bachelor of Commerce - Accounting
Msm College
04-1997
Skills
- Medication dispensing
- Inventory management
- Pharmacy software
- Record keeping
- Customer service
- Team collaboration
- Attention to detail
- Problem solving
- Data entry
- Sales strategies
- Market analysis
- Employee training
- Labeling prescriptions
- Problem-solving skills
Languages
English
Professional
Certification
Post Graduate Diploma in computer Applications
IATA Standard Diploma
Chpt NHA certificate
Accomplishments
- Awarded as champion of champion from CEO of Reliance Nippon life Insurance
- Attended meetings with CEO in paris and Singapore
Timeline
Pharmacy Technician
CVS/caremark
01.2025 - Current
Sales Manager
Reliance Nippon Life Insurance
12.2017 - 10.2024
Data Entry Operator
NICT Computer Education
05.2012 - 11.2017
Ticketing Staff Member
Sentinel Travels
01.2007 - 03.2012
Bachelor of Commerce - Accounting
Msm College