Anya Johnson

As an Independent Contractor, I have been providing call center services to small businesses for over 8 years. I help them optimize customer interactions and improve service quality. I also have experience as a Visitation Specialist at Life Management Center of NW Florida, Inc., where I monitored interactions between children in foster care and their non-custodial parents, and offered parent coaching when necessary. Additionally, I worked as a Mental Health Technician at Spectracare Health System, encouraging patients to participate in social, educational, and recreational activities, and maintaining records of their activities. I have strong analytical skills, time management, and communication skills, which enable me to effectively handle diverse situations and provide excellent customer service.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.