Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anya Stefani

Bozeman,MT

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

7
7
years of professional experience

Work History

Cashier

Bozeman Co-op
04.2019 - Current
  • Operated cash register for cash, check and credit card transactions
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Maintained organized and clean customer areas by completing daily recovery checklists
  • Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
  • Answered questions about store policies and concerns to support positive customer experiences
  • Helped customers get groceries to vehicles
  • Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs
  • Used POS system to enter orders, process payments, and issue receipts
  • Performed other duties such as collecting carts and product and bag restock
  • Explained current promotions and special add-ons to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Addressed customer needs and made product recommendations to increase sales.

Cashier

Heebs
12.2018 - 04.2019
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Assisted customers with locating and choosing merchandise in any store department
  • Used POS system to enter orders, process payments, and issue receipts
  • Answered questions about store policies and concerns to support positive customer experiences.

Cashier

TOWN AND COUNTRY
11.2017 - 07.2018
  • Answered questions about store policies and concerns to support positive customer experiences
  • Reviewed weekly sales circulars and monitored price changes
  • Mentioned new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Scanned coupons, operated register and handled money transactions
  • Communicated customer requests or comments promptly to management
  • Answered questions on price conflicts and looked up corrections
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Used POS system to enter orders, process payments, and issue receipts.

Admin Support

Bozeman Co-op
Bozeman
07.2024 - Current

Performed financial data entry.

Compiled and assembled detailed information packets catering to Pre-Orientation and orientation needs.

Created name tags.

Reviewed high fives and distributed them in the mailbox.

Performed lamination tasks for posters.

Support in other departments when needed

Education

High school or equivalent -

Bozem
Bozeman, MT
06.2017

Skills

  • Customer Service
  • Team Member
  • Cash Handling
  • Cashiering
  • Payment Processing
  • Stocking (2 years)

Timeline

Admin Support

Bozeman Co-op
07.2024 - Current

Cashier

Bozeman Co-op
04.2019 - Current

Cashier

Heebs
12.2018 - 04.2019

Cashier

TOWN AND COUNTRY
11.2017 - 07.2018

High school or equivalent -

Bozem
Anya Stefani