Motivated professional with background supporting patient medical needs by verifying insurance, scheduling appointments, and organizing documents. Forward-thinking and resourceful with good interpersonal skills, strong attention to detail and upbeat mentality. Advanced abilities in scheduling software.
Overview
12
12
years of professional experience
Work History
Patient Service Representative
Axia Women’s Health
Somers Point
07.2024 - 04.2026
Assisted patients with appointment scheduling and registration processes.
Managed patient inquiries and resolved concerns efficiently.
Coordinated communication between patients and healthcare providers.
Temp Clinical Representative
Qual-Lynx Worker’s Compensation
Egg Harbor Township
01.2023 - 05.2024
Coordinated communication between healthcare providers and claims adjusters.
Managed patient information and ensured compliance with regulatory standards.
Facilitated timely responses to inquiries regarding workers' compensation claims.
Medical Receptionist
Treasure Coast Cardiology
Okeechobee
01.2022 - 08.2022
Check out and schedule patient medical treatment appointments
Collect any co-payments, insurance and or deductibles for office visit
Code medical diagnosis on billing forms, submit to billing department
Politely greet claimants by phone and schedule patient appointments
Medical Billing and Check Out
Florida Orthopaedic Specialists
Port St. Lucie/Stuart
11.2021 - 01.2022
Check out and schedule any returning patient and or Auto Accident /Worker’s Compensation medical treatment appointments
Collect any co-payments, insurance and or deductibles for office visit
Code medical diagnosis on billing forms, submit to billing department
Politely greet claimants by phone and schedule patient appointments
Medical Claims Adjuster
Qual-Lynx Workers Compensation (Cigna)
Egg Harbor Township
01.2020 - 06.2021
Set up Medical Claims for injured workers-Decipher fraudulent insurance claims
Politely greet claimants by phone
Explain Worker’s Compensation procedures to new and existing claimants.
Authorize and schedule claimant medical treatment
Send Medical authorizations for treatment
Pay medical billing
Technical Assistant
Qual-Lynx Workers Compensation (Cigna)
Egg Harbor Township
08.2018 - 01.2020
Temp Clinical Representative
Qual-Lynx Workers Compensation (Cigna)
Egg Harbor Township
03.2018 - 08.2018
Patient Service Representative
Cardiology Partners
Okeechobee
01.2017 - 01.2018
Assisted patients with appointment scheduling and registration processes.
Managed patient inquiries and resolved concerns efficiently.
Coordinated communication between patients and healthcare providers.
Medical Receptionist
Gateway Medical Group, L.C.
Okeechobee
04.2014 - 01.2018
Answering telephone calls and taking necessary messages for the physicians
Politely greet patients and visitors to the office.
Dealing with all requests in an efficient and courteous manner.
Maintaining a clean reception area to show a professional image.
Checking patients in and out.
Accurately collecting information, insurance information and personal details about patients.
Arranging any necessary follow up appointments for patients with hospitals or with other healthcare professionals.
Filing away the results of tests, office notes into patient medical electronic charts