Anyona Swann
Las Vegas,NV
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
19
19
years of professional experience
Work History
Front Desk Receptionist
Latin Blendz Dance Studio
02.2022 - 05.2024
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Office Assistant
Nova Healthcare Group
06.2018 - 01.2022
- Consulted with healthcare professionals on business decisions.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining clean workspace.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Assisted with regulatory issues such as compliance.
- Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Personal Care Attendant
Nuclear Care Partners
10.2014 - 05.2018
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating comfortable living environment.
Legal Receptionist
Gamble Law
05.2005 - 10.2014
- Demonstrated professionalism in handling confidential information, ensuring privacy for clients and the firm.
- Handled client inquiries in a professional and timely manner, resulting in a high level of customer satisfaction and trust in the firm.
- Increased efficiency in handling legal documents by creating an organized filing system for easy access and retrieval.
- Worked with litigation management software systems.
- Contributed to a positive work environment by collaborating with team members on various administrative tasks and projects.
- Successfully juggled competing priorities and deadlines, ensuring that all tasks were completed accurately within the required timeframe.
- Created monthly reports for management review, allowing them to make informed decisions on resource allocation and personnel performance.
Education
Associate of Science - Business Administration And Management
University of Las Vegas Nevada
Las Vegas, NV06.2005
High School Diploma -
Bishop Gorman
Las Vegas, NV05.1992
Skills
- Customer Service
- Listening Skills
- Problem Solving
- Document Management
- Multitasking Abilities
- Administrative Support
- Time Management
- Telephone Etiquette
- Attention to Detail
- Excellent Communication
- Record Keeping
- Adaptable to Change
- Multi-Line phone Systems
- Front Office Management
Timeline
Front Desk Receptionist
Latin Blendz Dance Studio
02.2022 - 05.2024
Office Assistant
Nova Healthcare Group
06.2018 - 01.2022
Personal Care Attendant
Nuclear Care Partners
10.2014 - 05.2018
Legal Receptionist
Gamble Law
05.2005 - 10.2014
Associate of Science - Business Administration And Management
University of Las Vegas Nevada
High School Diploma -
Bishop Gorman
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