Anyssa Ancona
Ronkonkoma,NY
Summary
Skilled Mental Health Technician with a proven track record at Rochester Psychiatric Center, enhancing patient well-being through compassionate care and effective crisis intervention. Expert in de-escalation techniques and behavioral management, consistently fostering patient safety and positive environments. Achieved significant improvements in patient cooperation and recovery outcomes.
Overview
16
16
years of professional experience
Work History
Mental Health Technician
Rochester Psychiatric Center
08.2022 - 10.2024
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Organized recreational activities to assist in patient recovery.
Overnight Unloader
Kohls
10.2020 - 02.2021
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Unloaded packages with care and placed in proper staging area.
- Handled packages with care while transporting from truck to loading dock.
- Assisted other team members in navigating large loads.
- Loaded packages onto pallets and into staging areas as directed.
- Assisted in receiving, stocking and distribution of merchandise.
Nanny
Grimm Family
05.2013 - 10.2020
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Mental Health Therapy Aide
Pilgrim Psychiatric Center
05.2013 - 10.2015
- Coordinated closely with psychiatrists and other healthcare professionals to ensure a comprehensive approach to each patient''s treatment plan.
- Provided compassionate support to patients during group therapy sessions, fostering a positive environment for growth and healing.
- Established trust and rapport with patients, enabling more productive therapy sessions and better overall outcomes.
- Enhanced communication between staff and patients through effective documentation and reporting of patient progress and concerns.
Customer Assistant
Shop and Shop Supermarket
03.2009 - 05.2013
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Collaborated with colleagues to ensure seamless customer service during high-traffic periods.
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Moved up within the company, learned many traits including floral design.
Education
High School Diploma -
Sachem High School North
212 Smith Road06-2008
Skills
- De-Escalation Techniques
- Stress reduction techniques
- Suicide Prevention
- Behavior Management
- Patient Safety Management
- Crisis Intervention
- Behavioral Management
Timeline
Mental Health Technician
Rochester Psychiatric Center
08.2022 - 10.2024
Overnight Unloader
Kohls
10.2020 - 02.2021
Nanny
Grimm Family
05.2013 - 10.2020
Mental Health Therapy Aide
Pilgrim Psychiatric Center
05.2013 - 10.2015
Customer Assistant
Shop and Shop Supermarket
03.2009 - 05.2013
High School Diploma -
Sachem High School North