Dedicated Customer Service Representative with experience assisting customers in person and over the phone. Skilled in order processing, customer service, product assistance, delivery coordination, and problem solving. Dependable and detail oriented with strong communication skills and commitment to providing excellent customer service.
-Provided friendly and professional customer service to customers in-store and over the phone
- Answered incoming phone calls and assisted customers with tile orders and product inquiries.
- Helped customers select and order tiles, windows and other home improvement products.
-Coordinated customer orders and deliveries to ensure products arrived correctly and on time.
-Assisted with measuring areas for tile and window installations
Responded to customer questions and helped resolve order or service concerns