Aoi Imoto
Waltham,MA
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
Transit General Office Inc.
10.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Managed rush hour with efficiency and level-headed customer service.
Volunteer
Youth For Understanding
04.2020 - 03.2023
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Organized interviews for outgoing Japanese exchange students.
- Monitored students' English progress.
Education
Bachelor of Arts - Liberal Arts And General Studies
Waseda University
Tokyo, Japan03.2026
No Degree - Legal Studies
Brandeis University
Waltham, MA05.2023
Skills
- Order Management
- Guest Engagement
- Relationship Management
- Hospitality Service Expertise
Languages
Japanese
Native or Bilingual
Korean
Elementary
French
Elementary
Timeline
Server
Transit General Office Inc.
10.2022 - 08.2023
Volunteer
Youth For Understanding
04.2020 - 03.2023
Bachelor of Arts - Liberal Arts And General Studies
Waseda University
No Degree - Legal Studies
Brandeis University