AOKI ROBINSON
Austell,GA
Summary
Dynamic team player with proven customer service expertise, adept at time management and proficient in both Windows and Macintosh environments. Excelled in fast-paced settings, demonstrating a steadfast commitment to quality and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
Racetrak
05.2024 - Current
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Server
Jim N' Nicks
04.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
Server
Studio Movie Grille
03.2022 - 06.2022
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Crew Member
McDonalds
02.2021 - 02.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Pebblebrook HS
Skills
Customer service
Computer literate in both Windows and Macintosh platforms
40 wpm
Organizations
Tennessee State University Aristocrat of Bands
Timeline
Sales Associate
Racetrak
05.2024 - Current
Server
Jim N' Nicks
04.2024 - Current
Server
Studio Movie Grille
03.2022 - 06.2022
Crew Member
McDonalds
02.2021 - 02.2022
High School Diploma -
Pebblebrook HS