Overview

Work History

Education

Skills

Timeline

Aolanni Sharp

Chicago,IL

Overview

years of professional experience

Work History

Sales Associate

Home Depot

Broadview, IL

03.2024 - 08.2024

Provided accurate information about products, prices and services.
Built relationships with customers to encourage repeat business.
Restocked shelves as needed to ensure sufficient inventory levels.
Handled customer complaints in a professional manner.
Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Answered store and merchandise questions and led customers to wanted items.
Organized store by returning merchandise to proper areas and restocked displays.

Front End Assistant

Costco

Baton Rouge, LA

12.2022 - 05.2023

Maintained cleanliness of store, including dusting shelves and stocking merchandise.
Organized inventory according to product type and size.
Processed returns efficiently and accurately following established procedures.
Processed sales transactions to prevent long customer wait times.
Counted and balanced cashier drawers.

Assistant of Director of Operations

KIPP Charter Schools

Chicago, IL

09.2020 - 08.2021

Delivered messages and ran errands
Kept the office file system highly organized and quickly retrieved needed records
Covered the front desk reception area frequently, greeting visitors, answering questions, and directing guests to specific office personnel
Handled all file demands, scanning, indexing, and storing physical records in the main office
Eliminated security risks by shredding old records and confidential information
Open, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail
Reviewed files, records, and other documents to obtain information to respond to requests

Event Staff Volunteer

Northwestern Football

Evanston, IL

10.2018 - 03.2020

Maintained cleanliness in all event spaces before, during and after activities took place.
Prepared food items for service at events according to instructions.
Provided customer service by greeting patrons, answering questions, and resolving complaints.
Operated cash registers to process payments from customers.
Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.