Aolanni Sharp
Chicago,IL
Overview
6
6
years of professional experience
Work History
Sales Associate
Home Depot
Broadview, IL
03.2024 - 08.2024
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Answered store and merchandise questions and led customers to wanted items.
- Organized store by returning merchandise to proper areas and restocked displays.
Front End Assistant
Costco
Baton Rouge, LA
12.2022 - 05.2023
- Maintained cleanliness of store, including dusting shelves and stocking merchandise.
- Organized inventory according to product type and size.
- Processed returns efficiently and accurately following established procedures.
- Processed sales transactions to prevent long customer wait times.
- Counted and balanced cashier drawers.
Assistant of Director of Operations
KIPP Charter Schools
Chicago, IL
09.2020 - 08.2021
- Delivered messages and ran errands
- Kept the office file system highly organized and quickly retrieved needed records
- Covered the front desk reception area frequently, greeting visitors, answering questions, and directing guests to specific office personnel
- Handled all file demands, scanning, indexing, and storing physical records in the main office
- Eliminated security risks by shredding old records and confidential information
- Open, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail
- Reviewed files, records, and other documents to obtain information to respond to requests
Event Staff Volunteer
Northwestern Football
Evanston, IL
10.2018 - 03.2020
- Maintained cleanliness in all event spaces before, during and after activities took place.
- Prepared food items for service at events according to instructions.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
- Operated cash registers to process payments from customers.
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
Education
Bachelor of Science - Economics
Louisiana State University and A&M College
Baton Rouge, LA05.2026
High School Diploma -
George Westinghouse College Prep
Chicago06-2022
Skills
- Customer Needs Assessment
- Strategic Planning
- Verbal/written communication
- Customer Service
- Merchandise Display
- Outgoing Personality
- Problem-Solving
- Time Management
- Reliable and punctual
Timeline
Sales Associate
Home Depot
03.2024 - 08.2024
Front End Assistant
Costco
12.2022 - 05.2023
Assistant of Director of Operations
KIPP Charter Schools
09.2020 - 08.2021
Event Staff Volunteer
Northwestern Football
10.2018 - 03.2020
Bachelor of Science - Economics
Louisiana State University and A&M College
High School Diploma -
George Westinghouse College Prep