Epic, Nextgen & Aprima
Apolonia Carranza
Registered Medical Assistant
Wyoming,MI
Summary
Highly motivated and committed Registered Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
1
1
Language
7
7
years of professional experience
Work History
Registered Medical Assistant & Front Office Receptionist
Grand Health Partners
Grand Rapids, MI
11.2020 - Current
- Greet and welcome guests in person and on phone; answer and direct inquiries to designated department.
- Calculated bills for services rendered and collected and processed customer payments.
- Answered high volume of phone calls, booked appointments, and greeted clients.
- Answering the telephone; taking and relaying messages; providing information to callers.
- Preparing letters and documents.
- Ordering office supplies.
- Complying with procedures, rules, and regulations on keeping a safe and clean reception area.
- Interviewed patients to obtain medical information, weight, height measurements and vital signs.
- Performed lab tests and communicated results.
- Performed EKG's.
- Scheduled patient's for upcoming appointments.
- Contributing to the team by accomplishing tasks as needed.
- Communicated goals, plans and progress to parents or guardians.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Registered Medical Assistant
Grand Valley Medical Specialists PLC
, MI
03.2017 - 09.2018
- Interviewed patients to obtain medical information, weight, height measurements and vital signs.
- Performed lab tests and communicated results.
- Phone Triaged patients and determine if patient should be evaluated in office or ER/urgent care.
- Performed EKG's.
- Scheduled patient's for upcoming appointments.
- Performed injections such as Testosterone and Allergy injections.
- Administered Immunizations.
Registered Medical Assistant
Urology Associates of Grand Rapids, PC
Grand Rapids, MI
05.2016 - 01.2017
- Collected and documented patient medical information such as blood pressure and weight.
- Recorded medical history, vitals and medications.
- Place and removed catheter's.
- Prepped patients for Cystoscopies.
- Prepared sterile trays for Vasectomy's.
- Collected urine samples for urine culture and for Cytology.
- Examined urine specimen under microscope.
- Performed fill-in-pulls to determine removal of catheter.
- Taught patients about medications, procedures and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Oriented and trained new staff on proper procedures and policies.
- Obtained client medical history, including medication information, symptoms and allergies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Registered Medical Assistant
Cherry Health-Union High School
Grand Rapids, MI
11.2015 - 05.2016
- Interviewed patients to obtain medical information and measure their vital signs, weight, and height.
- Performed routine laboratory tests and sample analysis.
- Scheduled upcoming appointments.
- Inventory and order medical, lab, or office supplies or equipment.
- Performed bookkeeping duties, such as keeping record of positive pregnancy tests, STD testing and blood draws for GRPS grant.
- Administered immunizations.
- Recorded immunizations into MICR and order immunizations every month per KCHD.
- Performed monthly controls.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Maintained detailed records of test results by entering data and patient information into computer.
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Registered Medical Assistant
Cherry Health
Grand Rapids, MI
07.2013 - 11.2015
- Completed in basket tasks that were given by provider.
- Assisted provider with various in office procedures such as Colposcopies, Wart Removal, IUD insertion & removal, Explanation Insertion & removal, etc.
- Performed lab skills such as specimen collection, smear procedures, occult blood tests, breathing treatments and urinalysis.
- Performed EKG's.
- Scheduled OB ultrasound's.
- Scheduled induction appointments for OB patients.
- Prepared instruments for sterilization.
- Performed A1c's and glucose tests for Diabetic patients.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Registered Medical Assistant
Cherry Health OB Intake
Grand Rapids, MI
10.2011 - 07.2013
- Handled patient intake, took medical history and vital signs.
- Interpreted for Spanish speaking patients.
- Performed injections such as TB injections.
- Scheduled patients for follow up appointments.
- Assisted physicians in follow-through of care.
- Collected histories, vitals and current complaints via patient interviews.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Attended required training, education and meetings.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Medical Assistant Extern
Cherry Health OB Intake
Grand Rapids, MI
09.2011 - 10.2011
- Performed various clinical duties such as urine cultures, and administrating injections.
- Roomed patients and ensured that room was properly set up.
- Translated for Spanish speaking patients.
- Placed appointments and reminder calls to patients.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collected histories, vitals and current complaints via patient interviews.
- Attended required training, education and meetings.
- Submitted prescriptions to pharmacy via phone, fax or EHR.
- Maintained detailed records of test results by entering data and patient information into computer.
Education
Diploma -
Sanford Brown College
High School Diploma - undefined
Rogers High School
Skills
Privacy and confidentiality
undefinedSoftware
Timeline
Registered Medical Assistant & Front Office Receptionist
Grand Health Partners
11.2020 - Current
Registered Medical Assistant
Grand Valley Medical Specialists PLC
03.2017 - 09.2018
Registered Medical Assistant
Urology Associates of Grand Rapids, PC
05.2016 - 01.2017
Registered Medical Assistant
Cherry Health-Union High School
11.2015 - 05.2016
Registered Medical Assistant
Cherry Health
07.2013 - 11.2015
Registered Medical Assistant
Cherry Health OB Intake
10.2011 - 07.2013
Medical Assistant Extern
Cherry Health OB Intake
09.2011 - 10.2011
High School Diploma - undefined
Rogers High School
Diploma -
Sanford Brown College
Similar Profiles
Debra BrunetteDebra Brunette
CERTIFIED DIABETES EDUCATOR at COREWELL HEALTH WEST DIABETES AND ENDOCRINOLOGYCERTIFIED DIABETES EDUCATOR at COREWELL HEALTH WEST DIABETES AND ENDOCRINOLOGY
Deric MayesDeric Mayes
Property Management Assistant at Grand Welcome . Prestige Property PartnersProperty Management Assistant at Grand Welcome . Prestige Property Partners
Christian McKennaChristian McKenna
Planet Fitness Shift Leader at Grand Fitness PartnersPlanet Fitness Shift Leader at Grand Fitness Partners