Open To Work
April Abney
Work Preference
Summary
Detail-oriented Assistant Manager experienced in team leadership and operational management. Achieved improvements in efficiency and customer satisfaction through strong relationship-building and multitasking skills. Focused on fostering superior service standards while motivating diverse teams to achieve organizational objectives.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Amazon
Avenel
11.2014 - Current
- Lead and motivate warehouse associates
- Trained new employees to ensure smooth integration and understanding of warehouse operations
- Monitored employee productivity and attendance to identify trends and improve team performance
- Oversee workflow during shifts
- Resolved operational delays and bottlenecks to maintain workflow efficiency during shifts
- Ensure packages/orders move efficiently through the process
- Track productivity rates and operational goals
- Provide coaching and performance feedback
- Coordinate staffing based on workloa
Childcare Assistant /Daycare Worker
Alevey’s Education Never End Programs Inc
Linden
05.2018 - 06.2019
- Supervised children's behavior and guided interactions during playtime to promote positive social skills.
- Supported daily activities and routines for children, enhancing engagement in educational programs.
- Supported lead educators in creating engaging lesson plans and activities.
- Maintained a safe and clean environment conducive to learning and development.
- Coordinated communication between parents and staff to ensure timely updates on children's progress.
Front Desk Associate / Team Member
Planet Fitness
Linden
01.2018 - 05.2019
- Welcomed members, delivering personalized customer service to enhance satisfaction
- Addressed customer inquiries and resolved concerns promptly to maintain member trust
- Assisted with membership sign-ups, account updates, and check-ins
- Processed payments and managed front desk transactions
- Maintained cleanliness of gym equipment and facility areas
- Monitored facility safety and enforced gym policies
- Worked in a fast-paced environment while multitasking efficiently
- Collaborated with team to streamline operations, fostering a welcoming environment for members.
Education
Irvington High School
Irvington, NJSkills
- Inventory management
- Quality assurance
- Workflow optimization
- Performance monitoring
- Staff training
- Leadership development
- Team motivation
- Effective communication
- Problem-solving
- Customer relations
Timeline
Childcare Assistant /Daycare Worker
Alevey’s Education Never End Programs Inc
05.2018 - 06.2019
Front Desk Associate / Team Member
Planet Fitness
01.2018 - 05.2019
Assistant Manager
Amazon
11.2014 - Current
Irvington High School