April Audet
Fort Walton Beach,FL
Overview
15
15
years of professional experience
Work History
General Manager
Uhaul Moving And Storage
Fort Walton, Florida
04.2010 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Education
Some College (No Degree) - Required Courses, Russian History
OWCC
Niceville, FLSkills
- Customer Retention
- Customer Relationship Management
- Staff Supervision
- Workflow Planning
- Facility Management
- Staff Management
- Leadership and team building
- Recruiting and Traning
- Vendor relationships
- PC Competent
- Problem Resolution
- Sales
- Expense Control
- Account Management
- Schedule Management
Timeline
General Manager
Uhaul Moving And Storage
04.2010 - Current
Some College (No Degree) - Required Courses, Russian History
OWCC