April Boykin
Hogansville,GA
Summary
Accomplished professional with expertise in customer service and cash handling accuracy, honed at Dollar General Store. Proven ability to train and mentor staff, enhancing team performance. Skilled in maintaining inventory and operational efficiency, with a strong focus on quality and reliability. Adept at resolving issues and ensuring seamless operations, contributing to a 20% reduction in downtime.
Overview
10
10
years of professional experience
Work History
Key Holder
Dollar General Store
04.2024 - Current
- Assisted in maintaining accurate inventory levels and stock organization.
- Executed daily cash register operations, ensuring accuracy in transactions.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Trained new employees on store policies and operational procedures.
Press Operator
Hanil E Hwa
03.2016 - 03.2021
- Operated printing presses, ensuring high-quality output and adherence to specifications.
- Monitored production processes, identifying and resolving issues to maintain workflow efficiency.
- Conducted routine maintenance on machinery, reducing downtime and enhancing operational reliability.
- Trained new press operators on equipment functionality and safety protocols, fostering a safe work environment.
Education
High School Diploma -
Mount Zion High
Mount Zion05-2007
Skills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
Languages
English
Professional Working
Timeline
Key Holder
Dollar General Store
04.2024 - Current
Press Operator
Hanil E Hwa
03.2016 - 03.2021
High School Diploma -
Mount Zion High