April Brom
Chesapeake ,VA
Summary
To seek a management position that will further my experience Authorized to work in the US for any employer
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
2027
2027
years of professional experience
Work History
District Manager
FYE
Chesapeake, VA
04.2023 - Current
- I'm in charge of 17 stores that are in different areas! I've traveled 9 different states. and have about 90 employees that work directly under me.! I travel to stores to make sure they are running smoothly. Hire and train new managers and staff. I help with inventory control, payroll, sales, operations, and cash control! I do Human Resources. I assist store managers with planners, truck, organization! I opened 9 stores and have had to close 5 stores. I've created worksheets that the company uses to help with training of new employees or employees that have moved up in position. I work with other DMs to help with improvements we can incorporate to make jobs easier! I've come in #1 in driving sales in our VIP and magazine program several times in the past 3 years, and have won contest in driving sales in our discount program! I have come in first place for several push item contest. I have been recognized by LP for shrink results having saved over $100,000 from past years shrink results. I have helped over see other districts when we have lost the DM for that area. I have been working with the buyers on ideas of products that would help promote sales and bring in new customers. I work with LP on projects to help with shrink reduction.
District Training Manager
f.y.e
Colonial Heights, VA
09.2022 - Current
- Assisted team with daily tasks, supporting adherence to store guidelines
- Guided new employees in customer service and sales skills to boost store efficiency.
- Aided in inventory checks, conducting stock audits to maintain product levels.
- Coordinated onboarding processes to ensure new hires receive comprehensive orientation and integration support.
- Monitored training effectiveness through evaluations, adjusting content as needed for continuous improvement.
- Implemented tracking systems for training completion rates, enhancing accountability across multiple locations.
- Evaluated employee progress and provided constructive feedback, leading to improved job performance.
- Managed new employee orientation training process for more than Number employees each year.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Developed and delivered training programs to enhance employee performance and compliance with company standards.
Store Manager
FYE
Colonial Heights, VA
09.2019 - 09.2022
- Opened/closed store, handled deposits, hired trained and fired employees! Made sure the store was running smoothly. Worked on planners to make sure everything was set up the way the company wanted. Did inventory control.
Store Manager/Sales Manager
Mainly Gray Boutique
Chesapeake, VA
09.2017 - 09.2019
- Supervised team in daily operations, ensuring adherence to store policies and procedures.
- Managed cash handling processes, maintaining accuracy during transactions and balancing registers.
- Trained new staff on customer service standards and sales techniques to enhance store performance.
- Coordinated inventory management, conducting regular stock audits to optimize product availability.
MANAGER
STEIN MART
09.2011 - 09.2017
- Customer service, payroll, scheduling, time management, ordering supplies, cash register operations, stock, shipping, inventory, merchandising, leading a team of 30 plus employees, human resources, hiring/firing, selling credit cards
MANAGER
HALLMARK
04.1997 - 07.2011
- Customer service, payroll, scheduling, time management, ordering supplies and product, cash register, stock, shipping, inventory, merchandising, leading a team of 10 plus employees, human resources
Key Holder Supervisor
GameStop
Norfolk, VA
2008 - 2010
- Supervised team in daily operations, ensuring adherence to store policies and procedures.
- Managed cash handling processes, maintaining accuracy during transactions and balancing registers.
- Trained new staff on customer service standards and sales techniques to enhance store performance.
- Coordinated inventory management, conducting regular stock audits to optimize product availability.
Education
High school diploma - undefined
TIDEWATER COMMUNITY COLLEGE
01.2009
HIGH SCHOOL DEPLOMA - undefined
01.1998
Skills
- Recruiting
- Store Management Experience
- Human Resources
- Loss Prevention
- Training
- Customer service (20 years)
- Profit & Loss
- Leadership
- Retail
- Sales
- Pricing
- Supervising Experience
- Sales Management
- RETAIL SALES (20 years)
- Planograms
- Cash Handling
- Management
- Merchandising
- Word
- Payroll (10 years)
- Assistant Manager Experience
- Retail Management
- Operations
- Team Building
- Scheduling (10 years)
- Inventory
- Microsoft Word
- Inventory Management
- Supervising experience
- Operations Management
Additional Information
SKILLS Customer service, time management, payroll, scheduling APRIL BROM- 800 East Cawson St, Hopewell VA 23860 757-256-5099 BLONDYIE27@YAHOO.COM BLONDYIE27@YAHOO.COMB
Timeline
District Manager
FYE
04.2023 - Current
District Training Manager
f.y.e
09.2022 - Current
Store Manager
FYE
09.2019 - 09.2022
Store Manager/Sales Manager
Mainly Gray Boutique
09.2017 - 09.2019
MANAGER
STEIN MART
09.2011 - 09.2017
MANAGER
HALLMARK
04.1997 - 07.2011
High school diploma - undefined
TIDEWATER COMMUNITY COLLEGE
HIGH SCHOOL DEPLOMA - undefined
Key Holder Supervisor
GameStop
2008 - 2010