April Cagle
Summary
Dedicated and compassionate healthcare professional with over 10 years of experience in medical and chiropractic patient care, complemented by 2 years of housekeeping expertise in high-volume environments. Demonstrates the ability to provide hands-on support to healthcare teams, ensuring patient comfort while maintaining a clean and safe atmosphere. Proficient in patient communication, basic clinical procedures, and administrative support, fostering positive interactions and enhancing operational efficiency. Eager to leverage extensive healthcare experience and strong interpersonal skills in a Medical Assistant role to deliver exceptional patient care and contribute to overall team success.
Overview
23
23
years of professional experience
Work History
Housekeeper
Marriott Vacations Worldwide
Branson, MO
05.2023 - Current
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Chiropractic Assistant
Georgevitch Chiropractic
Pacific, MO
01.2021 - 07.2021
- Patient check-in, insurance verification, and paperwork.
- Educating patients on chiropractic benefits, and what to expect after getting adjustments.
- Rooming patients and taking vitals.
- Patient therapies, including E-stim, heat/cold therapy, and cupping therapy.
- Patient accounts and invoicing.
- Insurance claims and billing corrections.
- HIPPA management
- Keeping up to date with new codes and billing the correct services.
Chiropractic Assistant/Front Office Manager
West County Spine And Joint
Ellisville, MO
01.2016 - 01.2021
- Streamlined administrative tasks, including chart coordination and insurance form completion.
- Recorded patient medical data including blood pressure and weight in a high-volume office.
- Entered patient data into office's computer system using specialized software.
- Performed variety of therapies on patients, including electric muscle stimulation, massage and mechanical traction.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
- Scheduled patient appointments and any testing to be done out of office.
- Performed clerical duties, such as word processing, data entry, answering phones and scanning.
- Implemented efficiency improvements to support and enhance office operations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Office Assistant
Town and Country Mobility
Saint Clair, MO
10.2008 - 11.2011
- Typed up prescriptions to be sent to Medicare.
- Called on equipment to doctors offices.
- Marketing
- Set up orders to be delivered.
Medical Assistant
Sanjay Ghosh, MD, PC
Washington, MO
08.2002 - 09.2008
- Assisted in diagnostic and technical treatment procedures by setting up medical equipment.
- Sanitized exam rooms and medical equipment.
- Maintained detailed records of test results by entering data and patient information into computer.
- Ordered and updated pharmaceutical inventory and kept narcotic logs.
- Collected comprehensive client medical history, covering medication details, symptoms, and allergies.
- Managed patient flow and facilitated examination readiness.
- Handled various administrative duties like data entry, word processing, filing, and phone management.
- Communicated prescription details to pharmacies.
- Gathered and recorded patient health data including blood pressure and weight.
- Coordinated appointment schedules to ensure efficient patient flow.
- Performed x-rays and MRIs of extremities while adhering to protocols to reduce radiation exposure.
- Participated in scheduled training, learning initiatives, and team discussions.
- Processed biological specimens including blood, urine, stool, and sputum for diagnostic testing.
Education
undefined
Bourbon High School
Bourbon, MOundefined
Francis Howell North High School
Saint Charles, MOCollege courses - Occupational Therapy, Nursing
East Central College
Union, MO12.2011
Skills
- Proficient in MS Office (10 years)
- Office supplies inventory (10 years)
- Managerial experience
- Medical Billing
- Medical Imaging (4 years)
- Insurance Verification
- Vital Signs
- HIPAA Compliance
- Medical Records
- Phone Etiquette
- Medical Terminology
- Laboratory Experience
- EMR Systems
- CPT Coding
- Experience Administering Injections
- Anatomy knowledge
Timeline
Housekeeper
Marriott Vacations Worldwide
05.2023 - Current
Chiropractic Assistant
Georgevitch Chiropractic
01.2021 - 07.2021
Chiropractic Assistant/Front Office Manager
West County Spine And Joint
01.2016 - 01.2021
Office Assistant
Town and Country Mobility
10.2008 - 11.2011
Medical Assistant
Sanjay Ghosh, MD, PC
08.2002 - 09.2008
undefined
Bourbon High School
undefined
Francis Howell North High School
College courses - Occupational Therapy, Nursing
East Central College