April Clemons
Summary
Compassionate Medical Receptionist recognized for high productivity and efficient task completion. Skilled in patient scheduling, medical billing, and confidential record keeping. Excel in communication, time management, and empathy, ensuring smooth operation of healthcare facilities and positive patient experiences.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Acacia Family Practice-Okemos, MI
Okemos, MI
10.2023 - Current
- Executed multiple administrative tasks including insurance verification, patient registration, patient check-out, and shift cash drawer balancing while efficiently managing phone inquiries.
- Maintain accurate records of patient accounts by obtaining and updating personal and financial information
- Utilized extensive knowledge of medical terms to efficiently navigate and document patient information within EMR systems.
- Facilitated appointment scheduling while also assisting with tasks related to medical billing and coding
- Ensured patient information confidentiality by adhering to HIPAA regulations.
Ready Mix Driver
High Grade Materials Company-Lansing, MI
Lansing, MI
02.2022 - 09.2023
- Conducted pre-trip inspections on vehicles and maintained up-to-date knowledge of DOT regulations.
- Maintained meticulous attention to detail while reviewing and interpreting documentation
- Optimized slumps to ensure job requirements were met and productivity was maximized
- Recorded information using tablet technology
- Experienced in delivering exceptional customer service while working with supervisors on-site.
Bus Driver
Dean Transportation-Lansing, MI
Lansing, MI
06.2016 - 10.2021
- Performed comprehensive vehicle inspections before and after each trip, prioritizing the safety of passengers
- Maintained a high standard of safety and comfort during transportation
- Engaged with students on a personal level, effectively addressing their needs and concerns.
- Greeted customers in a friendly manner when boarding the bus.
- Reported any incidents that occurred during route travel to management personnel immediately.
Education
Billing and Coding - Medical Billing & Coding
Lansing Community College
03.2023
CNA Certification - Nursing
Valley Training Center
01.2015
High school diploma or GED -
Stockbridge High School
Stockbridge, MI06-2003
Skills
- Medical Scheduling
- Medical Billing
- EMR Systems
- Front Desk Operations
- Patient Scheduling
- Medical Records Management
Timeline
Medical Receptionist
Acacia Family Practice-Okemos, MI
10.2023 - Current
Ready Mix Driver
High Grade Materials Company-Lansing, MI
02.2022 - 09.2023
Bus Driver
Dean Transportation-Lansing, MI
06.2016 - 10.2021
Billing and Coding - Medical Billing & Coding
Lansing Community College
CNA Certification - Nursing
Valley Training Center
High school diploma or GED -
Stockbridge High School
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