April Davis
Summary
Knowledgeable Companion Care with background in providing compassionate companionship and support. Demonstrated ability to create meaningful connections and improve clients' quality of life. Proven track record in fostering trust and maintaining positive, engaging environment.
Overview
19
19
years of professional experience
Work History
Cashier
Alltown Fresh
08.2022 - Current
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Patient Companion
St. Joseph Hospital
10.2019 - Current
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained accurate documentation of patient interactions and progress, contributing to data-driven decision-making by the healthcare team.
- Protected patient privacy by adhering strictly to HIPAA guidelines when discussing cases or handling sensitive information.
- Facilitated family visits, creating a welcoming atmosphere for loved ones during their time at the facility.
- Enhanced patient comfort by providing attentive companionship and ensuring a safe environment.
- Provided one-on-one support for patients experiencing anxiety or loneliness, alleviating emotional distress.
- Established rapport with patients quickly, cultivating trust and fostering open communication about concerns or needs.
- Maintained clean, safe, and well-organized patient environment.
Prep Cook
Bertucci's Kitchen & Bar
01.2017 - 08.2022
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Monitored food quality and presentation to maintain high standards.
Crew Member
Dunkin Donuts
04.2010 - 01.2017
- Took orders, prepared meals, and collected payments.
- Accurately operated cash register to process customer payments.
- Worked front counter, drive-thru and other areas.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Receptionist
Sears
02.2006 - 04.2010
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
Nashua Senior High School
Nashua, NH06-2002
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Emotional support
- Mobility assistance
- Client confidentiality
- Patience and tact
- Fall prevention
- Physical assistance
- First aid and CPR
Timeline
Cashier
Alltown Fresh
08.2022 - Current
Patient Companion
St. Joseph Hospital
10.2019 - Current
Prep Cook
Bertucci's Kitchen & Bar
01.2017 - 08.2022
Crew Member
Dunkin Donuts
04.2010 - 01.2017
Receptionist
Sears
02.2006 - 04.2010
High School Diploma -
Nashua Senior High School
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