April Davis
Kansas City,MO
Summary
Highly analytical, dedicated, and performance-driven professional with transferable skills in administrative support and customer service across various industries. Known for loyalty, reliability, and accomplishing multiple tasks with a high sense of urgency and commitment to service excellence. Committed to achieving goals and objectives according to specified processes while continuously seeking ways to improve efficiency and optimize productivity. Effective at collaborating with individuals at all levels, experienced in cultivating productive working relationships with professionals from diverse backgrounds and cultures.
Overview
10
10
years of professional experience
Work History
Leasing Manager
Aria Residential
04.2025 - Current
- Led leasing operations to optimize occupancy rates and streamline tenant onboarding processes.
- Developed and implemented marketing strategies to enhance property visibility and attract prospective renters.
- Conducted market analysis to inform rental pricing strategies and maintain competitive positioning within the local market.
- Oversaw lease negotiations, ensuring compliance with legal requirements and alignment with company policies.
- Established strong relationships with residents, addressing concerns promptly to foster community engagement and retention initiatives.
Assistant Community Manager
RPM Living
03.2024 - 01.2025
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Met with residents to gather information and develop effective solutions.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Produced reports about community activities to keep owners, directors and property managers informed.
Assistant Business Manager
Willow Bridge
10.2023 - 03.2024
- Received and processed resident payments, and updated system accounts with latest information.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Manager
The Station
09.2016 - 10.2023
- Establishing relationships with suppliers and vendors, negotiating contracts, and monitoring vendor performance
- Handling cash transactions, managing daily cash flow, completing daily books and reconciling sales and deposits
- Onboarded new employees with training and new hire documentation
- Controlled costs to keep business operating within budget and increase profits
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Sr. Patient Account Specialist
Cerner / Oracle
03.2018 - 01.2020
- Contacted patients after insurance was calculated to obtain payments.
- Worked with outside entities to resolve issues with billing, claims, and payments.
- Electronically submitted bills according to compliance guidelines.
- Reconciled statements with patient records.
Education
Bachelor of Science -
Full Sail University
Winter Park, FLSkills
- Payment processing
- Deposit accounting
- Strong interpersonal skills
- Financial records oversight
- Hospitality and accommodation
- Property management
- Cross-functional coordination
- Records and database administration
- Financial budgeting and reporting
- Clerical skills
- Operational reporting
- Report writing
- Performance optimization strategies
Accomplishments
- Earned multiple promotions and salary increases at Cerner and The Station for excellent performance and professionalism.
- Designated team SME for any questions on workflows and assigned trainer for new recruits.
- Helped with creating workflows to ensure teams had many resources for issues and questions.
- Cerner review; Highly Valued+ rating 2019 Q3 with promotion.
- Consistent monthly QR rating of 100%.
- Achieved and maintained 95% occupancy through effectively helping with marketing.
Timeline
Leasing Manager
Aria Residential
04.2025 - Current
Assistant Community Manager
RPM Living
03.2024 - 01.2025
Assistant Business Manager
Willow Bridge
10.2023 - 03.2024
Sr. Patient Account Specialist
Cerner / Oracle
03.2018 - 01.2020
Manager
The Station
09.2016 - 10.2023
Bachelor of Science -
Full Sail University