APRIL GRUNEWALD

• Founded and operate a successful laser customization business specializing in personalized gifts and decor, including custom cutting boards, cake toppers, holiday tags, and branded merchandise.
• Design and produce a wide variety of laser-engraved and cut items tailored to customer needs, blending creativity with precision.
• Manage end-to-end business operations including inventory sourcing, client consultations, marketing, and order fulfillment.
• Maintain and troubleshoot laser equipment, ensuring optimal performance for high-quality output.
• Develop branding, social media content, and product photography to grow online presence and increase sales.
• Build strong client relationships by delivering custom products for weddings, events, small businesses, and personal gifts.

• Streamlined office operations by implementing efficient filing and documentation systems.
• Coordinated vendor management to ensure timely delivery of supplies and services.
• Developed and maintained office policies and procedures to enhance operational efficiency.
• Performed accounting duties utilizing QuickBooks.

• Launched and managed the boutique's e-commerce website, overseeing its development from the ground up.

•. Served as lead buyer, selecting inventory that aligned with seasonal trends and customer demand.

• Coordinated and directed product photo shoots for online and social media marketing.
• Managed daily operations including inventory, order fulfillment, and customer service.
• Supervised and trained employees, ensuring smooth operation and high customer satisfaction.
• Played a key role in growing the boutique's online resence and increasing online sales. .

• Educated referral sources on the benefits of an LTAC hospital, obtaining referrals for appropriate patients, completing pre-admission clinical assessments, and participating in planning, and executing the Professional Relations Department plan.
• Established and maintained effective working relationships with assigned physicians as well as hospital staff in and around the surrounding counties.

• Specialized Therapeutics Division for Sanofi-Aventis.
• Products detailed were Lantus, Apidra and Ambien CR.
• Territory included East San Antonio which consisted of San Antonio, Victoria, and the surrounding areas.
• Consistently met or exceeded all sales budgets/goals on all products assigned.
• Possessed a high level of product, competitive, customer and territory knowledge.
• Delivered sales calls that consisted of pre-call planning, driving "brand" messaging, and closing.
• Included visual aids and/or reprints.
• Executed promotional programs on key customer targets in the time frame prescribed while meeting pharmaceutical and company guidelines.
• First place in a district wide contest on the ability to incorporate AIDINC in every call.
• Exceeded team goal at 102% in a Lantus Solostar Goal Quest Program.
• Awarded "perq" points for winning several sales contests, equivalent to several thousand dollars.

• Educated referral sources on the benefits of an LTAC hospital, obtaining referrals for appropriate patients, completing pre-admission clinical assessments, and participating in planning, and executing the Professional Relations Department plan.
• Established and maintained effective working relationships with assigned physicians as well as hospital staff in and around the surrounding counties.
• Participated in many community events while employed at Triumph Hospital, this included Chamber of Commerce, as well as several community fundraisers.

• Coordinated total nursing care for assigned patients and participate in patient and family teaching.
• Planned, implemented, and evaluated care based on priorities and specific patient care outcomes.

• Directed patient care, both medical and non-medical.
• Supervised by registered nurses and assisted licensed vocational nurses in a hospital setting.