April Henderson
Montgomery,AL
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
10
10
years of professional experience
Work History
Staffing Recruiter
Surge Staffing
08.2023 - Current
- Enhanced client satisfaction by effectively screening and selecting candidates for various job roles.
- Streamlined the recruitment process for increased efficiency through implementation of new software tools.
- Built strong relationships with clients to understand their staffing needs and deliver tailored solutions.
- Collaborated with hiring managers to develop accurate job descriptions and determine essential qualifications.
Dispatcher (Temp Assignment)
CBE Inc.
01.2023 - 06.2023
- Receive phone calls, emails, and web portal requests from customers requesting site service
- Documents service progress and communicates follow-up with the customer
- Increased team efficiency by streamlining communication channels and implementing task management software.
- Coordinate and monitor and installation projects
- Maintain communication regarding project status with sales representatives, managers, technicians, and customers
Staffing Recruiter
Crown Services, Inc.
08.2021 - 12.2022
- Screened and recruited candidates by using databases, social media etc
- Conducted interviews using various reliable recruiting selection tools/methods to filter candidates within
- Served as a point of contact and built influential candidate relationships during the selection process
- Provided analytical and well documented recruiting reports to the team
- Administered drug test and ran background checks depending upon job qualifications.
Customer Service Representative
Optum
11.2019 - 06.2021
- Answered phone and assisted clients with workman comp claims
- Maintained up-to-date knowledge of customer accounts
- Resolved payment disputes for Accounts Payable
- Processed workman compensation claims.
Administrative Assistant
Wexford Health
02.2016 - 04.2019
- Adheres to company policies, procedures, and guidelines
- Maintained a database and filing system while answering multiple phone lines
- Arranged files, prepared documents, scheduled appointments while supporting staff
- Typed up memos, minutes and reports for planned meetings, invoicing and submitted expense reports.
Receptionist
Spherion Staffing Temp Agency
04.2014 - 11.2015
- Trained new employee/Verify insurance /Medical coding and billing
- Weekly payroll processing
- Assisted in the hiring process for new employees
- Cross-trained in various departments/performed high levels of patient confidentiality
- Followed strict guidelines pertaining to HIPAA laws and regulations
- Performed daily filing and organized medical office/ ordered supplies.
Education
Martin and Fellows Real Estate School
Montgomery, AL01.2019
High School Diploma -
George Carver Washington High
Montgomery, AL05.1997
Skills
- Appointment Scheduling
- Data Entry
- Meeting planning
- Filing
Career Competencies
- Communication (written and verbal)
- Prioritization and problem solving
- Organization and planning
- Research and analysis
- Attention to detail
- Customer service
- Scheduling
- Human Resources
- Payroll
- Medical Office Experience
- Insurance Verification
- Data Entry
Timeline
Staffing Recruiter
Surge Staffing
08.2023 - Current
Dispatcher (Temp Assignment)
CBE Inc.
01.2023 - 06.2023
Staffing Recruiter
Crown Services, Inc.
08.2021 - 12.2022
Customer Service Representative
Optum
11.2019 - 06.2021
Administrative Assistant
Wexford Health
02.2016 - 04.2019
Receptionist
Spherion Staffing Temp Agency
04.2014 - 11.2015
Martin and Fellows Real Estate School
High School Diploma -
George Carver Washington High
Similar Profiles
ANGELINA BAUTISTAANGELINA BAUTISTA
Business Development Manager /Branch Operations Supervisor at Surge StaffingBusiness Development Manager /Branch Operations Supervisor at Surge Staffing
Jennifer AshcraftJennifer Ashcraft
On-Site Supervisor at Surge StaffingOn-Site Supervisor at Surge Staffing
Eseta LoveEseta Love
Regional Manager at Surge StaffingRegional Manager at Surge Staffing