April Hicks
Anniston,AL
Summary
Dynamic and results-driven professional seeking opportunities for financial stability and growth. Proven ability to adapt to changing environments while maintaining a strong focus on achieving organizational goals. Committed to leveraging skills and experience to contribute effectively within a collaborative team setting. Eager to embrace new challenges that foster personal and professional development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Longhorn Steakhouse
Oxford, AL
08.2024 - Current
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience during peak hours.
- Trained new servers on menu items, service protocols, and restaurant policies to maintain consistent quality.
- Handled cash transactions and processed payments accurately, maintaining financial integrity at end-of-shift closings.
- Resolved guest complaints promptly, demonstrating problem-solving skills and commitment to customer satisfaction.
Server
Buffalo Wild Wings
Gadsden, AL
03.2024 - 08.2024
- I greet tables with polite manners and take their order and show them good hospitality, and make sure their food is good. If there are any complaints, I will fix the situation to best of my ability.
Waitress/Hostess/Togo
Santa Fe Cattle Co
Fort Payne, AL
12.2022 - 03.2024
- I serve customers and I do the best of my ability to please them and make sure they enjoy their stay there. As a host, coordinating where to go on tables and how many are in the party and help clean out tables. Last but not least, I’ll take care of the to-go orders and I make sure everything is correct in their order.
Education
High school diploma -
Sand Rock High School
Leesburg, AL05-2023
Associate of Science - General Studies
Gadsden State Community College
Gadsden, AL12-2025
Skills
- Serving Experience
- Cashiering
- Busser
- Catering
- Restaurant Experience
- Food Service
- Upselling
- Communication Skills
- Cleaning Experience
- Host/Hostess
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Food Handler Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Longhorn Steakhouse
08.2024 - Current
Server
Buffalo Wild Wings
03.2024 - 08.2024
Waitress/Hostess/Togo
Santa Fe Cattle Co
12.2022 - 03.2024
High school diploma -
Sand Rock High School
Associate of Science - General Studies
Gadsden State Community College