April Hollandsworth
Missoula,MT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Excellent organizational and communication skills. Successful at accomplishing field studies and problem solving.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Saketome & Michi Ramen Bar
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
SERVER
Tiki Bar
06.2023 - 08.2023
- Ensured smooth running operations while leading daily opening/closing duties like stocking condiments or checking cash registers
- Trained new staff members on restaurant policies and procedures to ensure the proper functioning of operations
- Delivered excellent customer service while taking orders and making accurate changes at a fast pace
- Consistently exceeded sales goals by adding sides or drinks to customers’ orders based on preferences shared during conversations with them
CASHIER
The Good Food Store
11.2022 - 05.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Set up new sales displays each week with fresh merchandise
- Used a POS system to enter orders, process payments and issue receipts
- Processed refunds and exchanges in accordance with company policy
PANTRY CHEF
Wich Haus
05.2022 - 09.2022
- Implemented successful cross-marketing strategies such as food and wine pairings
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity
- Monitored food production to verify quality and consistency
- Implemented food cost and waste reduction initiatives to save money
PANTRY CHEF
Wich Haus
05.2021 - 07.2021
- Responsible for preparing food
- Assisting in storing and inventory of food related products
- Mainly in charge of all the cold foods and add ons to hot food
- Help create a new flavorful menu monthly
SERVER
Wich Haus
02.2020 - 08.2020
- Collect payments from customers
- Prepare checks that itemize and total meal costs and sales taxes
- Take orders from patrons for food or beverages
- Clean tables or counters after patrons have finished dining
SERVER
Corner Bakery Cafe
09.2018 - 02.2020
- Collect payments from customers
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine
- Inform customers of daily specials
- Stock service areas with supplies such as coffee, food, tableware, and linens
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Remove dishes and glasses from tables or counters, take them to the kitchen for cleaning
Education
Business -
The University of Montana
Missoula, MT06-2024
Skills
- Product and Service Sales
- Liquor Law Compliance
- Money Handling
- Small Group Instruction
- Lesson Planning
- Problem Resolution
Certification
- Certified TIPS trained
- Certified to work with children by Unified School District
- CPR certified
Timeline
Server
Saketome & Michi Ramen Bar
10.2023 - Current
SERVER
Tiki Bar
06.2023 - 08.2023
CASHIER
The Good Food Store
11.2022 - 05.2023
PANTRY CHEF
Wich Haus
05.2022 - 09.2022
PANTRY CHEF
Wich Haus
05.2021 - 07.2021
SERVER
Wich Haus
02.2020 - 08.2020
SERVER
Corner Bakery Cafe
09.2018 - 02.2020
Business -
The University of Montana
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