April Holsberry
Belington,WV
Summary
Dependable Assistant Manager with a strong record of leadership, establishing clear guidelines and enforcing consistent policies to drive team satisfaction and achieve objectives. Personable customer service representative skilled in building rapport and fostering partnerships, contributing to customer satisfaction and company success. Eager learner with a positive attitude and commitment to teamwork, fostering growth and collaboration.
Dependable, hard worker, eager to learn.
Overview
5
5
years of post-secondary education
3
3
years of professional experience
Work History
Assistant Manager
Dollar General
Belington, Wv
06.2026 - 08.2026
- Assisted in managing daily store operations and maintaining inventory levels.
- Trained new employees on store policies and customer service practices.
- Provided support in merchandising products to enhance store displays.
- Handled customer inquiries and resolved issues efficiently and professionally.
- Ensured compliance with safety standards and company policies during operations.
- Maintained accurate records of inventory and sales transactions daily.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Manager
Belington tobacco &vape
Belington, Wv
03.2023 - 02.2026
- Managed daily operations for tobacco and vape product sales.
- Oversaw inventory management and stock replenishment processes.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Implemented merchandising strategies to enhance product visibility.
- Trained and mentored staff on customer service best practices.
- Trained employees on additional job positions to maintain coverage of roles.
- Resolved customer inquiries and complaints with effective solutions.
- Collaborated with suppliers to maintain quality standards and timely deliveries.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Philip Barbour Highschool
Philippi, WVCertified Medical Assistant - Certified Nurses Training
Barbour County Vocational Center
Philippi , Wv 09.1995 - 05.1997
Intro To Business - Introduction To Business
Barbour County Vocational Center
Philippi , WV 09.1996 - 05.1997
Some College (No Degree) - Psychology And Sociology
Davis And Elkins College
Elkins, WV 08.1997 - 06.2000
Skills
- Inventory management
- Visual merchandising
- Sales transaction accuracy
- Operational compliance
- Customer service
- Staff training
- Team leadership
- Scheduling and planning
- Recruitment and hiring
- Vendor relationship management
- Sales growth
- Compliance
- Money handling
- Financial management
- Adaptability and flexibility
- Customer relations
References
References available upon request.
Timeline
Assistant Manager
Dollar General
06.2026 - 08.2026
Manager
Belington tobacco &vape
03.2023 - 02.2026
Some College (No Degree) - Psychology And Sociology
Davis And Elkins College
08.1997 - 06.2000
Intro To Business - Introduction To Business
Barbour County Vocational Center
09.1996 - 05.1997
Certified Medical Assistant - Certified Nurses Training
Barbour County Vocational Center
09.1995 - 05.1997
Philip Barbour Highschool