April Jackson
Johnstown,OH
Summary
Service-oriented leader focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
8
8
years of professional experience
Work History
General Manager
Olive Garden Restaurant
Grove City, Ohio
10.2023 - Current
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Restaurant Manager
Olive Garden Restaurant
Reynoldsburg, Ohio
10.2015 - 10.2023
- Ensured compliance with all food safety regulations and sanitation standards.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Maintained detailed records of sales transactions and daily shift reports.
- Scheduled and directed staff in daily work assignments to maximize productivity.
Education
High School Diploma -
Johnstown High School
Johnstown, OH05-2011
Skills
- Effective Communication
- Budgeting And Cost Control Strategies
- Staff Training
- Inventory Coordination
- Team Supervision
- Administrative Skills
Timeline
General Manager
Olive Garden Restaurant
10.2023 - Current
Restaurant Manager
Olive Garden Restaurant
10.2015 - 10.2023
High School Diploma -
Johnstown High School