April Jordan
Chester,PA
Summary
Skilled administrative team member with extensive knowledge of medical standards, compliance requirements, and operational procedures. Strong work ethic, energy, and effective communication skills. Proficient in inner-office operations.
Overview
10
10
years of professional experience
Work History
Unit Secretary
Fair Acres Geriatric Center
Lima, PA
11.2019 - 09.2024
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Managed the front desk area ensuring neatness at all times.
- Prepared documents for signature by physicians or other authorized personnel.
- Provided clerical task and support including filing, faxing, photocopying, preparing charts, and data entry of patient information into electronic health record systems.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Monitored unit supply levels and notified management of ordering needs.
- Managed patient records, ensuring confidentiality and compliance with healthcare regulations.
- Scheduled and confirmed patient appointments and consultations, tests, lab work, or x-rays for patients based on physician orders.
- Coordinated with other departments to ensure timely delivery of services to patients.
House Manager
Don Guanella Village
Norwood, PA
09.2014 - 04.2017
- Participated in patient and family planning processes, provided instructions and addressed questions and/ concerns.
- Researched and recommended care plan programs to support patient needs.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures, and coordinating reporting.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Observed staff administration of oral medications to residents as prescribed, monitoring responses for adverse reactions.
- Maintained comprehensive base of unit supplies to meet expected patient demands, public health emergencies, and mass casualty incidences.
- Organized and maintained household inventory records, including supplies and equipment.
- Developed systems for efficient management of daily operations in the house.
- Ensured compliance with local health and safety regulations at the residence.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Managed team of employees, daily progress reports and overall project planning.
Education
Certification - Phlebotomy
Ncc
Upper Darby, PA03-2023
Cetification - Nursing Assistance
Fair Acres
Media, PA01-2019
Certification - EKG
Delaware County Community College
Media, PA01-2018
High School Diploma -
Chester High School
Chester, PA06-1988
Skills
- HIPAA Compliance
- Time Management
- Teamwork and Collaboration
- EHR Software
- Multitasking
- Medical Terminology
- Clinical Support
- Documentation and Recordkeeping
- Interpersonal Skills
- Computer Proficiency
Accomplishments
- Supervised team of 10 staff members.
- Collaborated with team of 20 in the development of Operation of Facilities.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Unit Secretary
Fair Acres Geriatric Center
11.2019 - 09.2024
House Manager
Don Guanella Village
09.2014 - 04.2017
Certification - Phlebotomy
Ncc
Cetification - Nursing Assistance
Fair Acres
Certification - EKG
Delaware County Community College
High School Diploma -
Chester High School
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