Open To Work
April Lyles
Clifton Heights,PA
Summary
Dynamic professional with a strong background in restaurant management. Skilled in employee training and operational standards, consistently improving customer experiences and ensuring high-quality service delivery. Committed to fostering a positive team environment and enhancing overall business performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Manager
Dominos
Springfield, PA
02.2024 - 02.2025
- Managed daily operations, ensuring efficient restaurant performance and guest satisfaction.
- Oversaw staff scheduling and maintained optimal workforce levels.
- Implemented quality control measures to enhance food safety standards.
- Trained new employees on company policies and service procedures.
- Coordinated inventory management and restocking of supplies.
- Developed customer service strategies that enhanced guest satisfaction and loyalty.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints promptly, upholding high standards of service delivery.
Assistant Manager
Dominos
Springfield, PA
10.2022 - 02.2024
- Trained new employees on customer service and food safety standards to ensure compliance and high-quality service.
- Monitored store cleanliness and compliance with health regulations.
- Supported financial tasks, including cash handling and daily reporting, to maintain accurate records and financial integrity.
- Maintained up-to-date knowledge of company products and services.
- Executed thorough opening, closing, and shift change functions to ensure consistent operational standards and smooth transitions.
Education
High School Diploma -
Penncrest High School
Media, PA06-2000
Skills
- Inventory management
- Quality control
- Staff scheduling
- Operational standards
- Problem solving
- Team leadership
- Employee training
- Leader
- Efficient multi-tasker
- Employee scheduling
- Customer experiences
Certification
Food Serve safe
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridSalary Range
$0/hr - $1000/hrTimeline
General Manager
Dominos
02.2024 - 02.2025
Assistant Manager
Dominos
10.2022 - 02.2024
High School Diploma -
Penncrest High School