April Michelotti
Arlington,TN
Summary
Dynamic Patient Coordinator with a proven track record at Germantown Dental Group, enhancing front office efficiency through exceptional organizational skills and attention to detail. Expert in appointment scheduling and patient care coordination, delivering outstanding customer service and ensuring HIPAA compliance, resulting in increased patient satisfaction and streamlined operations.
Overview
8
8
years of professional experience
Work History
Patient Coordinator
Germantown Dental Group
01.2023 - 06.2025
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Worked with patients to schedule tests and procedures.
- Coordinated referrals to specialists as needed, following up with patients to confirm appointments and provide necessary information.
- Provided excellent customer service to patients and medical staff.
Post Closer
Executive Title and Escrow
10.2017 - 09.2022
- Checked accuracy and completeness of all paperwork.
- Conducted thorough reviews of closed loan files for accuracy and completeness.
- Streamlined post-closing processes for increased efficiency and reduced turnaround time.
- Managed disbursements, cut and processed checks and mailed correspondence.
- Increased customer satisfaction by providing prompt responses to inquiries regarding closed loans.
Education
History
White Station High School
Memphis, TN06-1991
Skills
- Insurance verification
- Appointment scheduling
- Patient confidentiality
- Electronic records management
- Office administration
- Patient care and education
- Attention to detail
- Customer service
- Organizational skills
- Patient care
- Filing and recordkeeping
- Scheduling
- HIPAA compliance
- Patient care coordination
- Multitasking
Timeline
Patient Coordinator
Germantown Dental Group
01.2023 - 06.2025
Post Closer
Executive Title and Escrow
10.2017 - 09.2022
History
White Station High School
Similar Profiles
Kedrian WoodruffKedrian Woodruff
Dental Assistant Externship at Germantown Dental ClinicDental Assistant Externship at Germantown Dental Clinic
JACK SHEPARDJACK SHEPARD
Financial Coordinator at Dental Care of GermantownFinancial Coordinator at Dental Care of Germantown
Alyssia SteptoeAlyssia Steptoe
Registered Dental Assistant / Lead Registered Dental Assistant at Pacific Dental, Desert Crossing Dental Group, Rancho Mirage Dental GroupRegistered Dental Assistant / Lead Registered Dental Assistant at Pacific Dental, Desert Crossing Dental Group, Rancho Mirage Dental Group
Erica TaylorErica Taylor
Analyst Complaint Handling at Olympus Corporation of the AmericasAnalyst Complaint Handling at Olympus Corporation of the Americas
Tequita JamesTequita James
Registered Nurse, ICU at Methodist North HospitalRegistered Nurse, ICU at Methodist North Hospital